Derek Mellino

• Supervised safe, legal, and humane inmate custody across male pods to ensure security and compliance.
• Assisted arresting and booking officers during intake processing to facilitate efficient operations.
• Trained as a rover across pods, including medical areas, with certification in handgun, rifle, oleoresin capsicum, and taser.
• Achieved certifications in handgun, rifle, oleoresin capsicum, and taser through state-mandated training programs to enhance operational readiness.

• Provided part-time support for daily operations across various tasks.
• Managed front counter activities daily, enhancing service delivery.
• Completed daily reviews to identify possible membership issues.
• Taught group fitness classes.
• Followed safety procedures and workplace policies to support safe operations.
• Monitored schedules and addressed staffing gaps to ensure optimal coverage.
• Assisted sales team with membership support.
• Checked daily maintenance and cleaning tasks.
• Helped motivate, organize, train, and discipline the staff.

• Smooth warehouse and parts counter operations supported timely service and daily workflow.
• Improved stock control through consistent updates to inventory tracking system.
• Early review of inventory trends helped identify stock issues before delays developed.
• Inventory stock and contracted job orders moved forward through accurate purchase order processing and approval.
• Inventory flow stayed consistent through shipping and receiving support for incoming and outgoing items.
• Customer satisfaction improved through support for sales part orders and customer inquiries.
• Accurate cycle counts reinforced inventory control and record reliability.
• Operational consistency improved through training on workflows and standards.
• Inventory records stayed current through supervision of counts and stock updates.
• Safe operations stayed aligned with procedures and policy requirements.

Coordinated part-order corrections, repair quotes, and invoicing to ensure timely progress of commercial HVAC projects.

• Provided dependable dispatch and scheduling support to keep daily service tasks on track.
• Scheduled customer and field staff appointments.
• Communicated schedule changes to customers and technicians.
• Tracked parts requests for HVAC service visits to ensure timely availability of components.
• Addressed customer inquiries regarding repairs and maintenance visits to enhance service satisfaction.
• Updated work orders and service records in office systems.
• Managed contract entry review, vendor purchase orders, warehouse shipments, tool check-out, and monthly safety meeting setup to maintain efficient office operations.

• Supervised, scheduled, dispatched, and coordinated team of 12 technicians for alarm and sprinkler inspections in line with NFPA guidelines. • Collaborated with multiple departments to expedite call closure and billing, enhancing branch revenue flow. • Supported national accounts and sales teams with inspection and service location surveys, and filled in for field inspections during attendance gaps.

• Prioritized emergency calls to ensure timely technician response. and routed technicians to active job sites.
• Scheduled work orders using dispatch systems and service calendars.
• Informed customers about appointment changes and service updates to maintain clear communication.

• Prepared lesson plans for defensive edge classroom instruction and skill practice.
• Led lectures, demonstrations, and group activities to improve the learning experience.
• Coached students through drills, posture, and controlled response techniques.
• Supported diverse age groups in martial arts through structured curriculum and skill-based ranking evaluations.
• Developed and delivered fitness and self-defense training plans to enhance participant experience.
• Assessed student performance and tailored support to address individual learning needs.
• Created instructional plans aligned with student needs, goals, and objectives.
• Applied marketing strategies that supported noticeable headcount growth.