Derek Miller

• Make contact and take action to collect on insufficient funds, unpaid invoices and checks.
• Preparing and distributing monthly statements of accounts.
• Assisting in accounts receivable, cash receipts and collections and daily deposits.
• Prepare reporting, filing and collections paperwork for credit group.
• Utilizing spreadsheets in Excel for data entry, receipts for invoices and record keeping.

• Performed event coordination and provided administrative support for conferences.
• Organized and scheduled office meetings as well as client appointments for team professionals, effectively multi tasking under pressure.
• Monitored premises, screened visitors, updated logs and issued passes to maintain security.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Planned and booked travel accommodations for staff and visitors and provided vouchers.
• Managed administrative logistics of events planning, event booking and event promotions.

• Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
• Organized storage areas to optimize materials movements and minimize labor hours.
• Unloaded pallets and deliveries and organized products in warehouse.

• Monitored minors, guardians and non-custodial family members.
• Wrote progress reports and testified under oath at court hearings.
• Handled over 100 full-cycle caseloads per month.

-Provided excellent customer service and greeted guests and clients.

-Checked in guests and entered information into a night audit system.

-Resolved issues for guests and set up reservations on the telephone.

-Multi tasking in a fast paced working environment.