Derek Moore
Superior
Summary
Behavioral health professional who brings valuable experience in patient care and therapeutic support. Known for facilitating positive outcomes through effective treatment behavior modification plans and compassionate care. Able to adapt to dynamic environments, collaborating seamlessly with team members to achieve optimal patient results, safely. Skilled in crisis intervention and de-escalation techniques with focus on empathetic communication and reliability.
Overview
15
15
years of professional experience
1
1
Certification
Work History
CDL A OTR Team Driver
Halvor Lines
05.2022 - Current
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Assisted in training new team drivers, sharing best practices for safe and efficient operations.
- Maintained excellent safety records by adhering to company policies and federal regulations.
- Exceeded performance expectations through consistent attention to detail, time management skills, and adaptability to changing conditions.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Emergency Behavioral Health Tech
Essentia Health-St. Mary's Medical Center
03.2016 - 08.2021
- Provided direct and indirect care for patients age ranging from adolescent to geriatric
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient and staff safety.
- Implemented therapeutic activities to both group and individual settings that promoted skill-building, self-awareness, and healthy DBT coping skills.
- Searched resident belongings prior to and during stays.
- Adhered to strict hippa confidentiality guidelines while managing sensitive patient information, maintaining privacy.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
- Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
- obtained menu order and vital signs
- Picked up several shifts at both MDMC adult unit as well as the adolescence unit.
Crisis Intervention Specialist- Crisis Team
Stepping Stones For Living
03.2010 - 03.2016
- I was a member of an Elite Crisis Team of 4 individuals that oversaw 64 clients throughout the northland aging from 17 to 68. When called upon would respond to where the event or crisis was occurring and verbally deescalating or utilize safe Crisis Prevention Intervention techniques to dissolve situations safely.
- Mentored new team members on best practices within the field of crisis intervention, enhancing their skills and knowledge base.
- medication administration under the RN.
- Prevented potential crises by proactively identifying triggers and risk factors in clients'' lives.
- Provided emotional support to clients, enabling them to better cope with challenging situations.
- Developed strong rapport with clients, establishing trust and fostering open communication channels.
- Offered supportive counseling and crisis intervention to individuals in crisis.
Education
No Degree -
Lake Superior College
Duluth, MNGender Studies
WITC
Superior, WI05-2001
Skills
- Conflict de-escalation
- Suicide prevention
- Active listening
- Verbal de-escalation
- Positive reinforcement
- Documentation skills
- De-escalation strategies
- Mental health support
- Client transportation
- Conflict resolution
- Behavior modification techniques
- Crisis intervention
Certification
- Certified In Crisis Prevention Intervention (CPI)
- Certified in DBT (Dialectical Behavior Therapy
- Certified CNA (expired)
- Certified Phlebotomist
- Certified Personal Security
Timeline
CDL A OTR Team Driver
Halvor Lines
05.2022 - Current
Emergency Behavioral Health Tech
Essentia Health-St. Mary's Medical Center
03.2016 - 08.2021
Crisis Intervention Specialist- Crisis Team
Stepping Stones For Living
03.2010 - 03.2016
No Degree -
Lake Superior College
Gender Studies
WITC
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