Derek Newcomer

Provide daily inspections on units to make sure all the units and locks are present and in the right space. Provide monthly merchandise inventory and unit inspection audits verify military status with customers and update monthly chemical inventory sheets. Maintaining property with tasks such as sweeping mopping buildings/ units, "house cleaning", and standard landscaping (Moss, Weeds, ect). Taking payments from customers with bank runs every other day. Call and schedule customers to come down and look at units for their storage needs. Provide excellent customer service making customers feel welcome and safe.
Notify customers about any late payments shown on account and problem solving by working with them to get payments figured out. Notating worthy interactions with customers and vendors. Provide excellent communication to other PMs with detailed notes, emails, and phone calls.

Maintained merchandise presentation by removing damaged goods on the warehouse floor, stocking and rotating merchandise (extreme during Holiday Seasons ), and signing warehouse locations and products for pricing accuracy. Practiced excellent "House Keeping" to prevent safety infractions and mishaps. Stocking shelves, racks and cases with new or transferred merchandise to be a daily extra task as my main focus was with unloading shipping containers from inbound receiving. Sectioning off and allocating resources to the warehouse floor for efficient workflow. Daily support in shipping and receiving to prevent work stoppage and truck flow to the warehouse and in the Receiving Bay. Maintained inventory levels and rotation of expired products in plan to display new product arrivals.
Trained new employees as a CAP Team 2 Associate for the launch of the standard and process initiation. Making sure that the new hires were / have been well trained to maintain the company standards of process flow. Efficiency throughout our role was nominated as a key indicator for process flow excellence.