Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derek Nguyen

N/A
Lawrenceville,GA

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Veteran Pharmacy Technician with expertise in all facets of pharmacy operations and proven record of success in expeditiously filling prescription orders.

Overview

4
4
years of post-secondary education
4
4
years of professional experience

Work History

Pharmacy Technician

Publix Pharmacy
Sugar Hill, GA
12.2019 - Current
  • Counted, measured and compounded medications following standard procedures.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Assisted pharmacist by filling prescriptions for [Number] customers daily and responding to patient questions regarding prescription and medication-specific issues.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Set up and modified patient profiles in [System] to include current information such as medications and insurance details.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Communicated instructions to patients or caregivers.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Coordinated verification and filling of more than [Number] daily prescriptions in high-volume [Type] pharmacy environment.
  • Collected co-payments or full payments from customers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Processed incoming drug orders.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Reviewed and verified customer information and insurance provider information.

Server

Poke Factory
Alpharetta, GA
04.2018 - 02.2019
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Asked customers for feedback, solved problems, provided additional items and [Action] throughout meal.
  • Kept track of event finances, including initial deposits, due payments and final balances.

Food Runner

Iron Guys Korean BBQ
Suwanee, GA
04.2016 - 12.2017
  • Confirmed speed of service for all food orders while minimizing errors and complaints.
  • Confirmed proper placement of products and side items while implementing special instructions.
  • Organized dining area based on reservations, minimizing waiting times.
  • Washed dishes, glasses and cutlery when dishwashing staff became overwhelmed.
  • Played key role in bolstering high-end dining experience by optimizing resources allocation.
  • Refilled condiments on each table when running low.
  • Greeted and maintained relationships with regular customers.
  • Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Delivered food items to tables ensuring each restaurant patron received correct order.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Cleared tables immediately after guests left in preparation for next party.
  • Answered questions from restaurant patrons regarding menu items.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Selected food items from serving or storage areas and placed in dishes, on serving trays, or in takeout bags
  • Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Assisted preparation of food plates, overseeing quality and appearance.

Education

High School Diploma -

Roy C Ketcham Senior High School
Wappingers Falls, NY
09.2010 - 06.2014

Skills

Drug storage procedures

undefined

Timeline

Pharmacy Technician

Publix Pharmacy
12.2019 - Current

Server

Poke Factory
04.2018 - 02.2019

Food Runner

Iron Guys Korean BBQ
04.2016 - 12.2017

High School Diploma -

Roy C Ketcham Senior High School
09.2010 - 06.2014

Similar Profiles

CREATE PROFILE
Derek NguyenN/A