Derek Nickleberry

• Trained employees in time management and proper ways to complete job duties.
• Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
• Monitored team members to verify work quality and address concerns.
• Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
• Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
• Instructed crew members in safe work practices and methods to reduce work-related injuries.
• Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
• Communicated effectively with upper management, team members, and customers to keep everyone informed.
• Developed a strong sense of teamwork among crew members through regular communication and team building activities.
• Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
• Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
• Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
• Streamlined workflow processes to reduce downtime and increase overall productivity within the team.
• Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.

• Developed CAD drawings from hand sketches, verbal instructions, and site visits.
• Calculated dimensions and allowances with accurate precision for project specifications.
• Reduced errors in drawings by conducting thorough reviews of specifications provided by clients or stakeholders.
• Created CAD models and drawings for Type designs.

Supervisor of a construction crew

Had to inspect construction area and set up for concrete pours.

Also drove the dump truck, bobcat and pulled the Skid loader on trailer.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Verified accuracy of all deliveries against order forms.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Maintained strong relationships with clients through proactive communication and personalized service.

• Maintained neat and organized backroom to easily access merchandise and drive sales.
• Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
• Set up displays of merchandise to market new products to customers.
• Enhanced overall efficiency by training employees in proper handling techniques and warehouse best practices.
• Managed a team of warehouse staff, ensuring productivity goals were consistently met while maintaining a safe work environment.
• Increased operational efficiency by identifying areas for improvement within warehouse layout and storage solutions.