Summary
Overview
Work History
Education
Skills
Timeline
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Derek Nickleberry

Detroit,MI

Summary

A seasoned Crew Leader at Handy Relocations, I excel in crew management and project execution, demonstrating exceptional teamwork and collaboration skills. With a proven track record of enhancing team productivity by over 30% through effective training and safety protocols, my focus on quality control and efficient problem-solving drives project success and boosts customer satisfaction.

Overview

21
21
years of professional experience

Work History

Crew Leader

Handy Relocations
Detroit, MI
09.2018 - Current
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Developed a strong sense of teamwork among crew members through regular communication and team building activities.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
  • Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
  • Streamlined workflow processes to reduce downtime and increase overall productivity within the team.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.

Draftsman / Machine Builder

R and D Engineer
Livonia, MI
09.2015 - 12.2017
  • Developed CAD drawings from hand sketches, verbal instructions, and site visits.
  • Calculated dimensions and allowances with accurate precision for project specifications.
  • Reduced errors in drawings by conducting thorough reviews of specifications provided by clients or stakeholders.
  • Created CAD models and drawings for Type designs.

Crew Leader

Eminence Group
Jessup, MD
06.2003 - 01.2013

Supervisor of a construction crew

Had to inspect construction area and set up for concrete pours.

Also drove the dump truck, bobcat and pulled the Skid loader on trailer.

Sales Associate

Toys"R"Us
Columbia, MD
09.2007 - 09.2012
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Delivery Driver

Soft Stuff Distributors
Jessup, MD
01.2005 - 05.2007
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.

Stock Manager

Footaction
Livonia, MI
06.2003 - 01.2005
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Set up displays of merchandise to market new products to customers.
  • Enhanced overall efficiency by training employees in proper handling techniques and warehouse best practices.
  • Managed a team of warehouse staff, ensuring productivity goals were consistently met while maintaining a safe work environment.
  • Increased operational efficiency by identifying areas for improvement within warehouse layout and storage solutions.

Education

Associate Of Applied Science - Drafting Design Technologies

ITT Tech
Canton, MI
06.2015

Skills

Crew oversight

Safety Guidelines

Multitasking and Organization

Crew Management

Teamwork and Collaboration

Heavy Lifting

Crew Coordination

New Hire Training

Work Planning and Prioritization

Equipment Maintenance

Issue Troubleshooting

Safety protocols and procedures

Documentation And Reporting

Verbal and written communication

Proactive Problem Solving

Team Management

Equipment Inspection

Employee Management

Task Prioritization

Schedule Planning

Heavy Machinery Operation

Quality Control

Rational Decision-Making

Crew Scheduling

Jobsite Safety

Product Knowledge

Project Management

Job Site Evaluation

Professional Appearance

Job assignments

Machinery repairs

Timeline

Crew Leader

Handy Relocations
09.2018 - Current

Draftsman / Machine Builder

R and D Engineer
09.2015 - 12.2017

Sales Associate

Toys"R"Us
09.2007 - 09.2012

Delivery Driver

Soft Stuff Distributors
01.2005 - 05.2007

Crew Leader

Eminence Group
06.2003 - 01.2013

Stock Manager

Footaction
06.2003 - 01.2005

Associate Of Applied Science - Drafting Design Technologies

ITT Tech
Derek Nickleberry