Dynamic leader with a proven track record at True Collision Centers, excelling in sales management and customer relationship management. Expert in driving market share growth and team development through strategic marketing and rigorous coaching. Demonstrates exceptional project management and verbal communication skills, achieving significant performance improvements and high client satisfaction.
Overview
12
12
years of professional experience
Work History
Owner/President
Obringer's Painting and Remodeling Inc
07.2017 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Trained and motivated employees to perform daily business functions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Regional Manager/ Regional Sales Manage
True Collision Centers
06.2012 - 05.2017
Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
Generated detailed sales reports and forecasts to analyze performance and track progress.
Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
Developed and maintained positive relationships with clients in assigned sales territories.
Conducted product demonstrations and presentations to potential clients to capture more sales.
Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
Implemented our lean business model into our production line to achieve highest productivity and cost.
Education
High School Diploma -
Baldwin High School
Pittsburgh, PA
05-2005
Skills
Small business operations
Verbal and written communication
Project estimating
Staff hiring
Bidding processes
Hiring and staffing
Project Management
Staff training/development
Process Improvement
Problem-solving abilities
Multitasking
Reliability
Customer Relationship Management
Timeline
Owner/President
Obringer's Painting and Remodeling Inc
07.2017 - Current
Regional Manager/ Regional Sales Manage
True Collision Centers
06.2012 - 05.2017
High School Diploma -
Baldwin High School
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