Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
References
Extracurricular Activities
Summaryofqualifications
Certification
Timeline
Generic

Derek Perry

Norton Shores,MI

Summary

To be a Field Operations Manager at Serv-U-Success

Summary of Qualifications: Store Manager Serv-U-Success – 2011- Present Manage twelve employees to the Gold Standard of Serv-U-Success. Training each team member to the Serv-u way. Manage labor to obtain the goal set by Serv-u-Success. Focused on detailed presentation of product to our customers. Focused on OSA performance. Focused on providing best in class service to our customers. Focused on wall-to-wall operations.

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Knowledgeable Store Manager with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Store Manager

Serv-U-Success
09.2011 - Current
  • Manage elleven employees to the Gold Standard of Serv-U-Success
  • Training each team member to the Serv-u way
  • Manage labor to obtain the goal set by Serv-u-Success
  • Focused on detailed presentation of product to our customers
  • Focused on OSA performance
  • Focused on providing best in class service to our customers
  • Focused on wall-to-wall operations
  • Assisted with hiring, training and mentoring new staff members.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Bulk Customer Representative

Pepsi Beverages Company
01.2004 - 01.2011

Provide direct store delivery to large format supermarkets, responsible for meeting and exceeding prior year sales targets with the use of point-of-sale material and with the use of the handheld technology that shows prior year sales and trends, analyze trends in the product line and customer purchasing habits

  • Sell in and build incremental display along with corporate mandated display

Provided customer service, sales and merchandising of product line, responsible for four supermarkets and the placement of displays and sales of the product line, also had to forecast the sales goals for the previous week and how I was going to achieve that goal

  • Oversee second shift merchandisers and product line, solely responsible for 5 employees that would report directly to me for their daily work assignments and if there are any issues in the trade
  • Achieved sales goals 2008 through 2010
  • Achieved the prestige's Pepsi Circle of Excellence Award

Bagger, Stocker, and Casher

Plumb's Inc.
10.2000 - 01.2004
  • Provided customer service to the front-end also while maintaining the shelf integrity in the Grocery, Dairy and Frozen departments
  • Worked together with cashiers to guarantee customer satisfaction.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.

Education

Community College -

Muskegon Community College
Muskegon, MI
03.2004

High School -

Holton High School
Holton, MI
04.2003

Skills

  • Store operations
  • Training and mentoring
  • Outstanding communication skills
  • Team leadership and coaching
  • Recruitment and hiring
  • Goals and performance
  • Team motivation
  • Store displays
  • Sales expertise
  • Relationship building and management
  • Sales professional
  • Employee supervision and motivation
  • Scheduling
  • Staff hiring
  • Employee reviews
  • Supervision and training

Accomplishments

    Achieved the prestige Pepsi Circle of Excellence Award


    5 Years injury free at store 071

Awards

  • Achieved the prestigious Pepsi Circle of Excellence Award
  • 5 Years injury free Store 071

References

  • Jon Hendricks, 231-794-9962, Assistant Store Director, Meijer
  • Renea Clark, 231-329-0938, Government worker

Extracurricular Activities

Golfing Coaching baseball Being a dad

Summaryofqualifications

  • Store Manager, Serv-U-Success, Present, Manage twelve employees to the Gold Standard of Serv-U-Success., Training each team member to the Serv-u way., Manage labor to obtain the goal set by Serv-u-Success., Focused on detailed presentation of product to our customers., Focused on OSA performance., Focused on providing best in class service to our customers., Focused on wall-to-wall operations.
  • Bulk Customer Representative, Pepsi Beverages Company, Muskegon, MI, Provide direct store delivery to large format supermarkets., Responsible for meeting and exceeding prior year sales targets., Analyze trends in the product line and customer purchasing habits., Sell in and build incremental display along with corporate mandated display., Provided customer service, sales and merchandising of product line., Forecast sales goals for the previous week., Oversee second shift merchandisers and product line., Achieved sales goals 2008 through 2010., Achieved the prestigious Pepsi Circle of Excellence Award.
  • Bagger, Stocker, and Cashier, Plumb's Inc., Whitehall, MI, Provided customer service to the front-end., Maintained shelf integrity in the Grocery, Dairy and Frozen departments.

Certification

Certified Retail Professional for Serv-U-Success

Timeline

Store Manager

Serv-U-Success
09.2011 - Current

Bulk Customer Representative

Pepsi Beverages Company
01.2004 - 01.2011

Bagger, Stocker, and Casher

Plumb's Inc.
10.2000 - 01.2004

Community College -

Muskegon Community College

High School -

Holton High School

Similar Profiles

CREATE PROFILE
Derek Perry