Summary
Overview
Work History
Education
Skills
Timeline
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Derek Pipal

Oakley,California

Summary

Results-oriented and highly organized professional with over 15 years of expertise in production and project management, specializing in software release coordination for 1st and 3rd party Publishers and Developers. Adept at production planning, scheduling, and managing complex projects under tight deadlines. Demonstrates excellent writing skills, time management, and the ability to find innovative solutions to problems.

Overview

19
19
years of professional experience

Work History

Platform Operations Manager

Gearbox Software
Oakley
07.2021 - Current
  • Coordinate and oversee deployment of game updates, patches, and new features
  • Manage underlying infrastructure, including servers, databases, and networking components
  • Collaborate with development teams for smooth integration of new content
  • Work with IT and engineering teams to scale infrastructure to meet growing player bases
  • Optimize resource utilization and ensure efficient hardware use
  • Communicate effectively with player community regarding maintenance schedules, updates, and known issues
  • Utilize analytics tools to gather data on platform performance and user behavior
  • Collaborate with cross-functional teams, including game developers, QA, and marketing.

Senior Producer

Versus Evil, LLC
Oakley
07.2019 - 07.2021
  • Define scope, planning, deliverables, and risks for projects
  • Create and manage development schedules with game developers
  • Work with marketing team to ensure on-time deliverables
  • Ensure effective communication within the team and handle production-related tasks
  • Manage decision-making frameworks and handle adjustments to schedules.

Release Manager

Sony Interactive Entertainment
San Mateo
02.2013 - 06.2019
  • Negotiate code failures and waivers with QA staff for software release timing
  • Act as the primary point of contact for Publishers, maintaining relationships with key partners
  • Track and supervise partner products, ensuring technical and operational compliance
  • Strategize with key partners on software production timelines for successful release
  • Engage with internal teams to establish software release schedules and resolve conflicts
  • Attend and drive scheduling meetings, providing release timing to meet production deadlines
  • Maintain knowledge of manufacturing processes and materials.

Operations Program Management

Sony Interactive Entertainment
San Mateo
09.2007 - 02.2013
  • Manage capacity plan for manufacturing and digital production scheduling
  • Oversee code submission scheduling, product forecast, and Bill of Materials
  • Develop and maintain processes for smooth software submission
  • Communicate production status and tracking information to 3rd party publishers
  • Manage conflict resolution with publisher partners.

Engineering Support Coordinator - Contractor

Apple, Inc
Cupertino
08.2005 - 09.2007
  • Test software functionality with new operating systems and review software requirements
  • Validate licenses, manage inventory cycle counts, and resolve server account access issues
  • Manage Apple's Engineering Support Lab and distribute software titles for testing
  • Establish and maintain relationships with 3rd party software developers.

Education

Bachelor of Science - Business Management

Colorado State University

Skills

  • Deadline scheduling
  • Schedule management
  • Process improvement
  • Strategies and goals
  • Event-based projects
  • Production operations
  • Publishing tools
  • MS Office suite
  • Strong communication skills
  • Self-motivated

Timeline

Platform Operations Manager

Gearbox Software
07.2021 - Current

Senior Producer

Versus Evil, LLC
07.2019 - 07.2021

Release Manager

Sony Interactive Entertainment
02.2013 - 06.2019

Operations Program Management

Sony Interactive Entertainment
09.2007 - 02.2013

Engineering Support Coordinator - Contractor

Apple, Inc
08.2005 - 09.2007

Bachelor of Science - Business Management

Colorado State University

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Derek Pipal