Derek Poitras
Head Of Westport,MA
Summary
Ambitious Board Certified Registered Nurse with 25 years of experience in the acute care, skilled nursing, and home care settings. Hardworking, dedicated, team oriented individual with a proven track record of success in various care settings.
Proven to remain calm under pressure and skillful in handling challenging patients and high stress situations. Committed to delivering outstanding care and customer service through clinical excellence, empathy, and respectful interaction with patients and team members
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager of Quality Assurance - OASIS
Southcoast Visiting Nurse Association
Fairhaven, MA
06.2017 - Current
- Provide comprehensive classroom and 1:1 based education relative to the home health comprehensive assessment
- Conduct education and training to new and existing employees regarding documentation as it relates to provider orders, EMR charting, and care planning process
- Work in collaboration with the Director of Business Operations and the Utilization Team to develop workflow processes to maintain industry standards
- Directed field training to enhance participants' skills.
- Attend and participate in clinical operations and interdisciplinary team meetings to provide feedback in terms of clinician based assessments and performance
- Applied coaching techniques and tools to support managers and team members in improving performance.
Clinical Manager
Southcoast Visiting Nurse Association
Fairhaven, MA
12.2015 - 06.2017
- Managed 20 employees with various personalities and from different cultures for Southcoast VNA
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Regularly evaluated employee performance and provided feedback.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Developed and adjusted work schedules for clinical staff
Director of Staff Development and Employee Health
Life Care Centers Of America
New Bedford, MA
02.2006 - 12.2015
- Conducted orientation sessions and organized on-the-job training for new hires.
- Developed and delivered new hire training programs and continuous professional development.
- Created and managed continuous improvement classes and training programs targeted to new employees.
- Performed reviews of employee work performance to check for areas in need of additional training.
- Developed and implemented training programs for facility staff.
- Managed an average census of over 30 skilled patient's at one time
- Responsible for working with the interdisciplinary team to identify barriers to discharge planning and develop interventions to meet the patient's needs
- Worked collaboratively with physicians, nurses, social workers, and outside vendors
Education
Associate of Science - Nursing
Bristol Community College
Fall River, MA06.1997
Skills
- Strong clinical and decision making skills
- Exceptional interpersonal and collaboration skills
- Quality focused, hard-working and efficient-driven leader with strong attention to detail
- Strong EMR and documentation skills
- EPIC proficient
Certification
- COS-C Certified
- HCS-D Certified
- BLS Certified
Timeline
Manager of Quality Assurance - OASIS
Southcoast Visiting Nurse Association
06.2017 - Current
Clinical Manager
Southcoast Visiting Nurse Association
12.2015 - 06.2017
Director of Staff Development and Employee Health
Life Care Centers Of America
02.2006 - 12.2015
Associate of Science - Nursing
Bristol Community College
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