Derek Proctor
East Amherst,NY
Summary
Dedicated and team-oriented retail sales professional well-versed in sizing and showcasing footwear to customers. Knowledgeable about differences between brands, customer needs and fit. Personable Footwear Associate successful at keeping footwear aisles organized and clean. Familiar with security protocols and loss prevention strategies. Builds, changes and removes displays to match current sales plans. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Footwear Associate/ On Line Order Associate
Dicks Sportng Goods
10.2021 - Current
- Maintained a clean and visually appealing store environment, ensuring an enjoyable shopping experience for all customers.
- Assisted Footwear Department Manager with scheduling tasks, managing employee workloads, and providing constructive feedback during performance evaluations.
- Used proper sizing and fit guidelines to provide best experience for customers.
- Supported loss prevention efforts by adhering to company policies and reporting any suspected theft or misconduct immediately to supervisors.
- Suggested additional purchases to customers and directed to store locations.
- Have done multiple inventories at different store locations
- Experienced high volume online orders with picking and packing during busy season (november-december)
Lead Dishwasher/Line Worker
Panera Bread
11.2020 - 10.2021
- Improved kitchen efficiency by streamlining dishwashing processes and maintaining organization.
- Demonstrated initiative in regularly updating coworkers on progress or delays within the dishwashing station, facilitating efficient handoffs between shifts.
- Promoted a positive work environment with strong communication skills among all staff members.
Detail Technician
Delta Sonic
04.2020 - 08.2020
- Contributed to business growth by providing outstanding service that led to positive word-of-mouth referrals from satisfied clients.
- Showcased outstanding multitasking ability while handling multiple vehicles simultaneously under tight deadlines.
- Implemented time-saving strategies that allowed for increased productivity without compromising quality.
- Was let go early because of covid
Frozen and Dairy Associate
Tops Friendly Markets
04.2019 - 02.2020
- Ensured product freshness by routinely rotating items and removing expired goods from shelves.
- Assisted customers with locating products, providing knowledgeable recommendations based on their needs.
- Streamlined restocking procedures with timely communication between team members regarding low inventory items needing replenishment.
- Enhanced customer satisfaction by promptly and accurately stocking frozen and dairy products.
Education
Business Administration, Minor in Entrepreneurship
Daemen College
Buffalo, NY05.2025
High School Diploma -
Williamsville North High School
Williamsville, NY06.2020
Skills
- Basic Computer Literacy
- Active listening capacity
- Inventory Control
- Product Knowledge Expertise
- Interpersonal relationship building
- Loss prevention strategies
Timeline
Footwear Associate/ On Line Order Associate
Dicks Sportng Goods
10.2021 - Current
Lead Dishwasher/Line Worker
Panera Bread
11.2020 - 10.2021
Detail Technician
Delta Sonic
04.2020 - 08.2020
Frozen and Dairy Associate
Tops Friendly Markets
04.2019 - 02.2020
Business Administration, Minor in Entrepreneurship
Daemen College
High School Diploma -
Williamsville North High School