Derek Ranson
Kenna
Summary
Dynamic professional with a proven track record of enhancing customer satisfaction and streamlining operations at multiple retail establishments. Expert in problem-solving and customer service, demonstrating exceptional teamwork and a positive attitude. Skilled at motivating teams and improving business processes, leading to increased efficiency and repeat business.
Overview
10
10
years of professional experience
Work History
AutoZoner
AutoZone
Ripley, WV
10.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Owner
Ranson Lawn Care
08.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Team Member
Tractor Supply Company
Ripley, WV
02.2018 - 03.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Manager
Lowes Home Improvment
06.2015 - 01.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelors Of Science Business Administration - Banking And Finance
West Liberty University
West Liberty, WV05.2008
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
AutoZoner
AutoZone
10.2024 - Current
Owner
Ranson Lawn Care
08.2019 - Current
Team Member
Tractor Supply Company
02.2018 - 03.2020
Manager
Lowes Home Improvment
06.2015 - 01.2017
Bachelors Of Science Business Administration - Banking And Finance
West Liberty University