Summary
Overview
Work History
Education
Skills
Awards
Interests
Timeline
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Derek Roberts

Monroeville

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

3
3
years of professional experience

Work History

Driver

FedEx
11.2024 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Delivered goods and products to customer on time and in excellent condition.

Platoon Sergeant

Army National Gaurd
08.2021 - Current
  • Trained, supervised and organized over soldiers and personnel.
  • Ensured mission success by effectively overseeing daily operations, personnel assignments, and equipment maintenance.
  • Promoted safety awareness within the platoon, significantly reducing accidents during training exercises and deployments.
  • Established a strong team dynamic within the platoon through effective communication and leadership strategies.

Call Representative

KW Call Center
06.2024 - 08.2024
  • Met customer call guidelines for service levels, handle time and productivity.
  • Balanced high call volume while maintaining composure under pressure, resulting in satisfied customers and positive feedback ratings.

Sales Associate

Ross Dress for Less
01.2024 - 05.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Sales Associate

Walmart
05.2022 - 09.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelors degree - Psychology

Troy University
12.2024

Skills

  • Flexibility and ability to adapt
  • Communication Skills
  • Organization Skills
  • Creativity
  • Responsible
  • Leadership Skills
  • Customer service
  • Teamwork and collaboration

Awards

  • Awarded team captain for the basketball team
  • Recognized for my growth and leadership skills during mission in Romania with Army
  • Employee of the month at Ross.

Interests

  • Adventure Travel
  • Passionate about balancing physical health with mental and emotional wellness
  • Avid Reader
  • Blogging/Vlogging
  • Personal Development and Self-Improvement
  • Gardening
  • Playing Sports

Timeline

Driver

FedEx
11.2024 - Current

Call Representative

KW Call Center
06.2024 - 08.2024

Sales Associate

Ross Dress for Less
01.2024 - 05.2024

Sales Associate

Walmart
05.2022 - 09.2022

Platoon Sergeant

Army National Gaurd
08.2021 - Current

Bachelors degree - Psychology

Troy University

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Derek Roberts