Derek Rodriguez
Hobbs ,NM
Summary
Dynamic business development manager with a proven track record at Diamonds In The Desert, driving revenue growth through strategic partnerships and data-driven decision-making. Skilled in sales presentations and relationship building, I enhanced customer satisfaction and achieved sales goals by optimizing lead generation initiatives and mentoring team members for improved performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Parks and Recreation Supervisor
City of Hobbs Parks and Recreation
09.2010 - 07.2012
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Scheduled events in recreation facilities and monitored facility conditions.
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Researched, planned, and organized mentally stimulating activities for individuals between ages of Number and Number.
- Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment.
- Managed budgets effectively, ensuring efficient allocation of resources for programs and events.
- Developed comprehensive program schedules, addressing diverse interests and skill levels among participants.
- Established a positive work environment by fostering open communication among staff members and promoting teamwork in daily operations.
- Implemented data-driven decision-making strategies using analytics from participant evaluations leading to more relevant program development.
- Conducted regular evaluations of programs and facilities to identify areas for improvement or expansion opportunities within the community''s needs.
- Optimized resource usage with careful monitoring of equipment maintenance schedules reducing downtime due to repairs.
- Increased participant satisfaction by planning and implementing engaging recreational activities for various age groups.
Electrical Helper
Haarmeyer Electric
08.2012 - 11.2014
- Assisted electricians in troubleshooting electrical issues, enhancing overall project efficiency and effectiveness.
- Conducted routine inspections of electrical tools, ensuring proper functioning and safety compliance on job sites.
- Supported installation of wiring systems by preparing sites and organizing materials for streamlined operations.
- Participated in team meetings to discuss project goals, contributing ideas to improve workflow and collaboration.
- Maintained accurate documentation of materials used and tasks completed, facilitating seamless project tracking.
- Managed inventory of electrical supplies, ensuring timely procurement and availability for ongoing projects.
- Learned and applied safety protocols during installations, contributing to a secure working environment.
- Operated various hand and power tools to support electricians in completing installations and repairs.
- Executed precise measurements and layouts for electrical components, improving installation accuracy.
- Collaborated with team members to resolve on-site challenges, fostering a cooperative work atmosphere.
- Shadowed experienced electricians to gain knowledge on advanced techniques and best practices in electrical work.
- Assisted electricians with installing electrical systems, resulting in timely project completion and increased customer satisfaction.
- Fostered a positive working environment among crew members through clear communication, teamwork, and mutual respect for each other's skills and abilities.
- Followed exact direction of electricians to help projects move smoothly and avoid unnecessary rework.
- Demonstrated strong work ethic by consistently arriving on time, prepared, and ready to contribute to the success of each project.
- Troubleshot problems with electrical system wiring, components and peripheral equipment such as air conditioning units to trace root causes of malfunctions.
- Increased customer satisfaction through diligent attention to detail when performing tasks such as trimming outlets or connecting wiring devices.
- Mounted and installed boxes, conduit and strapping for new installations.
- Demonstrated adaptability by quickly learning new tasks and techniques to contribute effectively to electrical projects.
Electrical Apprentice
Ashley Automation
11.2014 - 08.2016
- Assisted in installation and maintenance of electrical systems under guidance of experienced electricians.
- Learned to interpret blueprints and schematics to execute installation tasks accurately.
- Participated in safety compliance monitoring to ensure adherence to electrical codes and standards.
- Conducted circuit troubleshooting to identify and resolve electrical issues efficiently.
- Maintained tools and equipment to ensure optimal performance during electrical tasks.
- Facilitated material procurement to ensure availability of necessary supplies for ongoing projects.
- Executed quality assurance testing on installed systems to verify functionality and safety.
- Supported senior electricians in executing complex wiring layouts and configurations.
- Observed and documented electrical installations to track progress and identify areas for improvement.
- Assisted in bending and installing conduit according to project specifications and safety guidelines.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Supported project success by assisting with wiring layouts, conduit bending, circuit connections, and other essential tasks as directed by senior electricians.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
- Contributed to a positive work environment by maintaining professionalism and adhering to company policies at all times.
- Exceeded expectations for apprenticeship requirements, completing assigned tasks accurately and efficiently under minimal supervision.
- Demonstrated adaptability by working effectively in various settings such as residential, commercial, and industrial sites.
- Enhanced safety measures by diligently following electrical codes and regulations during installations.
- Repaired systems, replaced malfunctioning parts, and supported electrical installations.
- Streamlined project timelines by effectively collaborating with senior electricians to complete tasks on schedule.
- Optimized workspace organization, maintaining a clean and orderly work area that promoted safety and productivity.
- Improved team efficiency by offering support in interpreting blueprints, schematics, and technical drawings for complex projects.
- Increased customer satisfaction by addressing concerns promptly and providing clear communication throughout the installation process.
I&E Technician
Strong Electric & Solar
08.2016 - 11.2018
- Executed routine maintenance on electrical and instrumentation systems to ensure operational efficiency.
- Installed and configured new instrumentation equipment, enhancing system performance and reliability.
- Collaborated with engineers to develop solutions for complex instrumentation challenges.
- Conducted thorough troubleshooting of electrical systems, minimizing downtime and enhancing productivity.
- Maintained accurate inventory of critical spare parts and tools to support timely maintenance operations.
- Performed calibration and testing of instrumentation devices to ensure compliance with industry standards.
- Participated in training sessions to stay updated on emerging technologies in electrical and instrumentation fields.
- Provided on-site technical support during equipment installations, facilitating smooth project execution.
- Analyzed system performance data to identify trends and recommend improvements for reliability.
- Maintained compliance with regulatory requirements during all maintenance activities, ensuring audit readiness.
- Documented all maintenance activities in accordance with regulatory requirements to ensure audit readiness at all times.
- Supported new equipment commissioning and start-up processes, ensuring seamless integration into existing I&E infrastructure.
- Minimized production interruptions by effectively troubleshooting electrical, pneumatic, and hydraulic systems failures.
- Developed and managed preventive maintenance program using Type system to manage and document maintenance activities.
- Increased production output with proper installation, configuration, and calibration of new equipment.
- Optimized equipment reliability by evaluating performance data and implementing targeted improvements.
- Drove continuous improvement initiatives across I&E systems using data-driven approaches to achieve measurable results.
- Contributed to successful plant expansion projects by providing expert knowledge on I&E design requirements and specifications.
- Assisted process engineers in identifying root causes of recurring issues within I&E systems, leading to long-term resolutions.
- Tested, troubleshot, and calibrated equipment in shop and field.
- Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.
I&E Foreman
APC Construction Co
09.2018 - 03.2023
- Supervised a team of technicians to ensure effective execution of installation and maintenance projects.
- Coordinated daily operations, optimizing workflow and improving overall team productivity.
- Implemented safety protocols, resulting in a significant reduction in workplace incidents.
- Conducted training sessions for new employees, enhancing their skills and knowledge in I&E practices.
- Developed project schedules, aligning resources with project timelines for efficient completion.
- Performed regular equipment inspections, identifying potential issues before they impacted project timelines.
- Collaborated with project managers to assess project needs and allocate resources effectively.
- Maintained accurate records of project progress and compliance with safety regulations.
- Communicated effectively with subcontractors to align efforts and meet project objectives.
- Resolved conflicts within the team, fostering a collaborative and positive work environment.
- Monitored expenses closely on each project phase, ensuring that budgets were adhered to without compromising on quality or scope.
- Updated standard operating procedures as needed to reflect industry best practices while maintaining regulatory compliance standards.
- Reduced equipment downtime by conducting thorough maintenance checks and addressing issues promptly.
- Oversaw quality control measures throughout the I&E process, resulting in fewer errors and rework instances.
- Enhanced team efficiency by implementing new I&E procedures and streamlining workflows.
- Contributed to the development of organizational I&E strategies, aligning them with overall business goals and objectives.
- Collaborated with cross-functional teams for successful project completion within budget constraints.
- Conducted performance evaluations of personnel, identifying areas for improvement and creating action plans for development opportunities.
- Developed troubleshooting protocols, enabling faster issue identification and resolution in I&E systems.
- Increased safety awareness with regular training sessions and adherence to industry guidelines.
- Successfully managed multiple simultaneous projects under tight deadlines while maintaining high-quality standards across deliverables.
- Maintained open lines of communication among team members, promoting a collaborative work environment conducive to problemsolving.
- Managed procurement processes for tools and materials, ensuring timely availability for ongoing projects without delays or cost overruns.
- Mentored junior technicians, fostering professional growth and enhancing overall team capabilities.
- Oversaw installation, maintenance and repair of power lines, electrical systems, fixtures and appliances.
- Monitored employees to enforce safety and work performance standards.
- Planned, assigned, scheduled and supervised work of power linesmen, electricians and other assisting personnel.
- Prioritized and distributed work assignments, selecting employees by strength in skills required for each task.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Contributed to development, implementation, and execution of maintenance programs.
- Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Monitored product quality and communicated necessary improvements to site superintendent.
Manager of Business Development and Sales
Diamonds In The Desert
03.2023 - Current
- Developed strategic partnerships to enhance market presence and drive revenue growth.
- Executed comprehensive market research to identify emerging trends and opportunities.
- Optimized lead generation initiatives, improving the quality and conversion rates of prospects.
- Facilitated training sessions for team members to improve sales techniques and performance.
- Managed client relationships to ensure satisfaction and foster long-term loyalty.
- Monitored sales performance metrics to identify areas for improvement and implement solutions.
- Negotiated contracts successfully, aligning terms with organizational goals and client expectations.
- Collaborated with marketing teams to create targeted campaigns that drove customer engagement.
- Implemented feedback mechanisms to gather insights from clients and improve service delivery.
- Leveraged data analytics to assess market conditions and inform sales strategies.
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Mentored junior sales staff for improved performance, providing guidance on best practices and customized training programs.
- Analyzed data trends to identify opportunities for growth within key accounts, leading to further expansion of business relationships.
- Optimized pricing strategies based on market dynamics, increasing profit margins without compromising competitiveness.
- Developed new markets and expanded existing ones through effective market research, competitor analysis, and targeted marketing campaigns.
- Conducted market research to discover new leads, opportunities and messaging.
- Established long-term relationships with key industry players which helped in gaining valuable insights into emerging trends.
- Managed budgets responsibly by monitoring expenses closely and making prudent investments in promotional activities that delivered high ROI.
- Generated detailed reports on sales performance metrics for senior management review, enabling informed decision-making regarding future strategies.
- Increased sales revenue by implementing strategic business development plans and fostering strong client relationships.
- Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
- Collaborated with cross-functional teams to develop innovative products and services that catered to customers'' evolving needs.
- Identified potential partnerships with complementary businesses that resulted in successful co-marketing initiatives driving additional leads.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Apprentice Lineman
Haarmeyer Electric
08.2012 - 11.2014
- Positioned boom trucks and man lifts to reach lines, transformers, and existing connections.
- Assisted Journeyman Lineman with work to learn trade and practice techniques.
- Expanded skill set through hands-on experience with various tools, machinery, and techniques used in the field of power line work.
- Developed proficiency in operating heavy machinery such as bucket trucks, digger derricks, and boom lifts to complete various tasks on the job site.
- Learned to read and interpret blueprints and electrical schematics for installation projects.
- Utilized personal protective equipment consistently to ensure safety compliance on job sites.
- Conducted routine inspections of tools and materials to ensure readiness for tasks.
- Documented work performed and reported findings to assist in project tracking.
- Followed established safety guidelines while working near high voltage equipment.
- Participated in team meetings to discuss project goals and safety protocols.
- Provided logistical support during line installation projects to enhance workflow efficiency.
- Worked with construction crews to route and re-route power lines around new builds either via above-ground lines or below-ground utilities.
- Promoted safe working practices within the crew by adhering to established safety protocols at all times.
Education
High School Diploma - CCST ( Certified Controls System Technology)
Hobbs High School
Hobbs, NM06.2010
Skills
- Social media marketing
- Sales presentations
- Competitive analysis
- Data-driven decision making
- Customer service
- Business development and planning
- Decision-making
- Sales reporting
- Inventory management
- Customer order management
- Time management
- Goal setting and achievement
- Business analytics
- Marketing strategy development
- Sales records management
- Brand development
- Staff training and development
- Account management
- Relationship building
- Sales targeting
- Digital sales
- Promotional sales events
- Direct sales
- Sales projections
- Data confidentiality
- Shipping and receiving oversight
- New hire onboarding
- Appointment scheduling
- Credit history analysis
- Social media savvy
- Operations management
- Data analytics
- Cross-channel marketing
- Review of contracts
- New business development
- Document management
- Contract management
- Team recruiting and onboarding
- Brand marketing
- Sales processes
- Customer billing
- Networking events
- Market trend analysis
- Performance evaluations
- Teamwork and collaboration
- Problem-solving
Certification
CCST ( certified control systems technician)
CAP ( certified automation professional)
Fork lift certified
CPR
Languages
English
Native or Bilingual
Timeline
Manager of Business Development and Sales
Diamonds In The Desert
03.2023 - Current
I&E Foreman
APC Construction Co
09.2018 - 03.2023
I&E Technician
Strong Electric & Solar
08.2016 - 11.2018
Electrical Apprentice
Ashley Automation
11.2014 - 08.2016
Electrical Helper
Haarmeyer Electric
08.2012 - 11.2014
Apprentice Lineman
Haarmeyer Electric
08.2012 - 11.2014
Parks and Recreation Supervisor
City of Hobbs Parks and Recreation
09.2010 - 07.2012
High School Diploma - CCST ( Certified Controls System Technology)
Hobbs High School