Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Derek Romero

Queens Village,NY

Summary

Positive and friendly individual with strong commitment to providing exceptional customer service. Possesses keen understanding of food safety and sanitation practices, combined with excellent communication and multitasking abilities. Dedicated to creating memorable dining experiences that leave guests satisfied and eager to return.

Adaptable professional with background in fast-paced restaurant environment, looking to transition into new field. Developed strong customer service and communication skills, along with ability to manage multiple tasks efficiently. Eager to leverage these skills to succeed in new and challenging role.

Offering reliable and diligent approach with keen interest in customer service and hospitality. Contributes solid grasp of food safety standards and exceptional interpersonal skills for effective guest interactions. Ready to use and develop communication and multitasking skills in role.

Qualified with comprehensive background in providing exceptional customer service in fast-paced restaurant environments. Known for efficiently managing high-volume tables and ensuring guest satisfaction. Demonstrated teamwork and communication skills through seamless coordination with kitchen staff and fellow servers.

Hospitality professional with track record of delivering top-tier service in busy dining settings. Adept at juggling multiple tasks while maintaining high level of guest satisfaction.

Reliable team player with focus on collaboration and adaptability to changing needs, ensuring smooth operations and positive dining experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Leonard’s Palazzo
05.2022 - 01.2025
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.

Education

Health Sciences

Queensborough Community College
Oakland Gardens, NY
01-2025

Skills

  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Problem-solving
  • Food safety awareness
  • Conflict management
  • Allergy awareness
  • Table setting
  • Beverage knowledge

Certification

  • CNA - Certified Nursing Assistant

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Waiter

Leonard’s Palazzo
05.2022 - 01.2025

Health Sciences

Queensborough Community College