Derek Roseboro
Richmond,VA
Summary
Organized customer service driver professional with 8+ years of experience supporting clients in fast-paced environments, specializing in data entry, policy verification, and resolving client issues efficiently. Skilled in Microsoft Office Suite, time management, and maintaining accurate records. Demonstrates strong communication and multitasking abilities, ensuring timely and effective solutions for clients.
Overview
17
17
years of professional experience
Work History
Environmental Service Technician Manager
CleanNGoFast LLC
12.2008 - Current
- Managed daily operations to ensure cleanliness and organization of facilities, demonstrating strong attention to detail and time management.
- Prepared written documentation to support activities performed, showcasing proficiency in written communication and record-keeping.
- Responded to urgent situations and coordinated resources, highlighting ability to prioritize and resolve issues efficiently.
- Oversaw business functions including operations, finance, and human resources, emphasizing organizational and multitasking skills.
Elite Pharmaceutical Supply Driver Technicians & Warehouse Coordinator
Option Care Health
09.2016 - 05.2025
- Communicated with clients and clinicians to ascertain needs, demonstrating excellent verbal and written communication skills.
- Generated and processed patient orders, maintained accurate records, and performed data entry into management systems.
- Coordinated shipping schedules, verified policy and supply information, and ensured timely resolution of client issues.
- Maintained and reconciled inventory, supporting accuracy and compliance with established procedures.
- Participated in incident reporting and documentation, ensuring information was accurately recorded and forwarded as required.
- Provided customer service by addressing inquiries, resolving issues, and supporting clients with supply and equipment needs.
- Collaborated with team members to ensure efficient workflow and timely completion of tasks in a fast-paced environment.
Substitute Teacher
Meadowbrook High School
06.2016 - 09.2016
- Provided individualized assistance and support to students, demonstrating strong communication and organizational skills.
- Tutored and reinforced learning concepts, utilizing written and verbal communication to facilitate understanding.
- Planned and organized classroom activities, prioritizing tasks and managing multiple responsibilities effectively.
- Maintained accurate records and documentation for student progress and classroom activities.
- Communicated with staff and students, ensuring clear and effective information exchange.
Education
Bachelors of Science - Management
Virginia State University
Petersburg, VA05.2001
Skills
- Facility management
- Cleaning protocols
- Hazardous materials handling
- Compliance documentation
- Inventory management
- Client communication
References
- Lynn Parker, VP of Operations, Lynn.Parker@OptionHealthCare.com, 844.624.4584
- Luke Huggins, Pharmacist, Luke.Huggins@OptionHealthCare.com, 844.624.4584
- Lynn Cox, Pharmacist, Lynn.Cox@OptionHealthCare.com, 844.624.4584
Skills
Data Entry, Policy Verification, Microsoft Office, Time Management, Record Keeping, Communication, Multitasking, Customer Retention, Inventory Management, Emergency Response, Analytical Thinking, Operational Efficiency, Staff Training, Problem Solving.
Leadership Experience
American Marketing Association, Kerojo Modeling Agency, Business Management Association, 08/01/96, 05/01/01
Timeline
Elite Pharmaceutical Supply Driver Technicians & Warehouse Coordinator
Option Care Health
09.2016 - 05.2025
Substitute Teacher
Meadowbrook High School
06.2016 - 09.2016
Environmental Service Technician Manager
CleanNGoFast LLC
12.2008 - Current
Bachelors of Science - Management
Virginia State University