DEREK SANBORN
Goodrich
Summary
Eager Assistant Golf Professional with 3 years of golf business experience. Successful at budgeting and scheduling with good understanding of equipment fitting. Adept at cart maintenance and increasing retail profits. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Golf Professional
Warwick Hills Golf And Country Club
05.2023 - Current
- Educated customers on products and equipment, which provided information needed to make appropriate purchases.
- Oversaw training of services staff and other day-to-day activities on driving range.
- Proficient in GolfGenius and Jonas Encore, and Jonas Tee Time Manegment.
- Assisted members in setting and achieving personal goals via lessons, and club fittings.
Golf Service Manager
Warwick Hills Golf And Country Club
03.2021 - Current
- Responsible for Daily setup such as practice areas, carts, tee sheets and caddy loops
- Ensured proper staffing to meet budget
- Provide excellent customer service to all members and guests
- Responsible for charging daily cart and green fees
- Built caddy program from around 10 caddies to over 70
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Store Manager
Finishline
01.2020 - 02.2021
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits
- Managed inventory tracking and physical inventory counts to minimize loss
- Boosted sales by 17% by cultivating customer rapport and delivering superior customer service
- Updated store pricing, signage and merchandising to promote specials, sales and discounts
- Strengthened work flow productivity by hiring, managing and developing top talent
- Improved store status by implementing process improvements and identifying performance gaps for corrective action
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Assistant Store Manager
FinishLine
02.2019 - 01.2020
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness
- Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment.
Assistant Manager
Finishline
05.2015 - 02.2019
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy
- Delegated daily tasks to team members to optimize group productivity
- Enhanced sales by implementing merchandising and promotional improvements
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Completed inventory audits to identify losses and project demand
- Directed and led employees, supervising activities to drive productivity and efficiency.
Education
Actively Pursuing A Degree in Engineering - Electrical Engineering
Oakland University
Rochester, MIHigh School Diploma -
Goodrich High School
Goodrich, MI06.2013
Skills
- Employee supervision and motivation
- Sales professional
- Staff training and development
- Retail inventory management
- Outstanding communication skills
- Golf Genius, Jonas, Microsoft Office
- Process Improvement Initiatives
- Visual Merchandising
- Managing Pro Shops
- PGA Apprentice
Certification
- First Aid/CPR Certified
Timeline
Assistant Golf Professional
Warwick Hills Golf And Country Club
05.2023 - Current
Golf Service Manager
Warwick Hills Golf And Country Club
03.2021 - Current
Store Manager
Finishline
01.2020 - 02.2021
Assistant Store Manager
FinishLine
02.2019 - 01.2020
Assistant Manager
Finishline
05.2015 - 02.2019
Actively Pursuing A Degree in Engineering - Electrical Engineering
Oakland University
High School Diploma -
Goodrich High School
- First Aid/CPR Certified
Similar Profiles
Nolan TeahenNolan Teahen
Golf Course Groundskeeper at Warwick Hills Golf And Country ClubGolf Course Groundskeeper at Warwick Hills Golf And Country Club
Blake O'MaraBlake O'Mara
Bag Room Supervisor at Warwick Hills Golf & Country ClubBag Room Supervisor at Warwick Hills Golf & Country Club
Cade McMillanCade McMillan
Groundskeeper at Warwick Hills Golf & Country ClubGroundskeeper at Warwick Hills Golf & Country Club