Derek Santullo
Woburn,MA
Summary
Dedicated professional with strong customer service skills. Experienced in managing daily operations and ensuring safety compliance. Committed to creating welcoming environments that enhance member experiences. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
Golf Cart Manager
Portsmouth Country Club
Greenland, New Hampshire
08.2025 - 12.2025
- Assisted members with golf cart usage and provided exceptional customer service.
- Collaborated with course management to optimize cart usage during peak times.
- Implemented cleaning protocols to maintain a high standard for all carts.
- Managed daily operations of golf cart fleet at Portsmouth Country Club.
- Maintained cleanliness and orderliness of cart storage areas.
- Cleaned carts regularly to maintain hygiene and customer comfort.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Construction Laborer
Sanco Builders
Stoneham, Massachusetts
06.2022 - 12.2025
- Assisted in site preparation and cleanup for various construction projects.
- Operated hand tools and power equipment safely and efficiently on job sites.
- Collaborated with team members to complete assigned tasks in a timely manner.
- Loaded and unloaded construction materials to support ongoing projects effectively.
Pool Lifeguard
Woburn Recreation Department
Woburn, MA
05.2023 - 08.2025
- Monitored pool area for safety and compliance with regulations.
- Responded promptly to emergencies and provided first aid assistance.
- Assisted in maintaining cleanliness and order of pool facilities.
- Enforced pool rules to ensure a safe environment for all patrons.
- Educated patrons on water safety practices and guidelines.
- Collaborated with team members to manage daily operations effectively.
Education
Bachelor of Arts - Communications Minor: Business Administration
University of New Hampshire
NHSkills
- Effective communication
- Customer service
- Team collaboration
- Project management
- Conflict resolution
- Safety compliance
- Time management
- Social media management
- Market research
- Canva
Timeline
Golf Cart Manager
Portsmouth Country Club
08.2025 - 12.2025
Pool Lifeguard
Woburn Recreation Department
05.2023 - 08.2025
Construction Laborer
Sanco Builders
06.2022 - 12.2025
Bachelor of Arts - Communications Minor: Business Administration
University of New Hampshire