Derek Shaar
New Braunfels,Tx
Summary
Diligent hospitality manager ready to leverage 4 years of superior industry performance. Well-versed in exceeding client expectations while delivering quality event experiences within timeline and budget constraints. 2 Years of experience in restaurant and bar management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Banquet Captain
Atrium Hospitality
02.2025 - 08.2025
- Supervised banquet staff in the setup, execution, and breakdown of events, ensuring high service standards.
- Coordinate with culinary teams and event managers to deliver seamless food and beverage service.
- Oversaw event timelines, staff assignments, and room layouts to meet client specifications.
- Provide on-site leadership, addressing guest needs and resolving issues promptly.
- Maintain Atrium’s commitment to exceptional hospitality, creating memorable guest experiences.
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Coordinated with catering staff to deliver food services for special events and functions.
- Managed events ranging from 10 to 650 guests.
Banquet Captain
Pebble Creek Country Club
03.2022 - 11.2024
- Oversaw banquet staff and ensured all events ran smoothly according to the BEO and host requests, including room setup, staff instruction, and timeline execution.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Managed events ranging from 20 to 350 guests.
Park Service Lead
Schlitterbahn Waterpark
05.2017 - 09.2021
- Maintained athletic fields for area youth and adult leagues.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Facilitated virtual, in-person and blended learning sessions.
Education
High School Degree -
New Braunfels High School
New Braunfels, TX05.2021
Skills
- Team member development
- Banquet setup
- Team management
- Staff leadership
- Inventory management
- Sanitation standards
- Staff supervision
- Bar management
- Restaurant operations management
- Standards enforcement
- Guest experience management
Certification
Food Handler and TABC Certified
Timeline
Banquet Captain
Atrium Hospitality
02.2025 - 08.2025
Banquet Captain
Pebble Creek Country Club
03.2022 - 11.2024
Park Service Lead
Schlitterbahn Waterpark
05.2017 - 09.2021
High School Degree -
New Braunfels High School