Derek Lawson
The Plains,OH
Summary
Dynamic leader with a proven track record at Walmart and Southwest Environmental Control, excelling in management and customer service. Spearheaded team productivity enhancements and ensured high-quality standards, demonstrating a positive attitude and effective communication. Skilled in merchandise stocking and fostering professional growth, significantly boosting employee morale and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Stocker
Walmart
06.2021 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
Supervisor
Walmart
09.2009 - 06.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
District Manager
Southwest Environmental Control
06.2014 - 06.2020
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful new building openings , ,coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Deli/bakery Manager
Krogers Grocery Store
05.2007 - 09.2009
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Maintained cleanliness and hygiene in bakery premises.
- Maintained and controlled inventory of baked goods.
Education
Penn Foster High School
Columbus, OH11.2021
Skills
- Willing to learn
- Positive attitude
- Customer service
- Customer assistance
- Merchandise stocking
- Management
- Clear communication
Timeline
Stocker
Walmart
06.2021 - Current
District Manager
Southwest Environmental Control
06.2014 - 06.2020
Supervisor
Walmart
09.2009 - 06.2021
Deli/bakery Manager
Krogers Grocery Store
05.2007 - 09.2009
Penn Foster High School
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