Summary
Overview
Work History
Education
Skills
Timeline
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Derek Smith

Compton,CA

Summary

Accomplished Studio Manager with a proven track record at R3L, adept in enhancing client satisfaction and streamlining operations. Skilled in project management and team leadership, I have successfully implemented process improvements and fostered partnership development. My approach has consistently resulted in increased efficiency and client loyalty, showcasing my ability to exceed expectations with precision and a collaborative spirit. Professional studio management expert with proven track record of streamlining studio processes and enhancing productivity. Consistently driven by results-oriented approach and commitment to maintaining high standards. Valued for exceptional team collaboration and adaptability to dynamic project needs, with strong skills in resource management and creative direction.

Overview

11
11
years of professional experience

Work History

Studio Manager

R3L
03.2019 - Current
  • Coordinated daily studio operations, including scheduling, staff management and customer service.
  • Enhanced client satisfaction with timely project completion and effective communication strategies.
  • Created policies and procedures for company and delivered company-wide training to employees.
  • Monitored project progress closely, addressing potential issues promptly to minimize delays or cost overruns.
  • Facilitated communication between clients, staff and vendors for smooth project processes.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Increased client satisfaction with personalized service and attention to detail in project execution.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Strengthened relationships with external partners such as vendors or suppliers, promoting collaboration opportunities that ultimately benefited both parties involved.
  • Collaborated closely with clients throughout projects, ensuring their visions were accurately translated into finished products that exceeded expectations.
  • Established team priorities, maintained schedules and monitored performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Supervised studio staff for timely, accurate and high-quality task completion.

Studio Manager

RRecorder
02.2014 - 03.2019
  • Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
  • Coordinated daily studio operations, including scheduling, staff management and customer service.
  • Supervised studio staff for timely, accurate and high-quality task completion.
  • Verified that organization maintained open-door policy so employees could openly discuss ideas and make suggestions.
  • Managed budgets and financial reports, ensuring fiscal responsibility and profitability.
  • Monitored project progress closely, addressing potential issues promptly to minimize delays or cost overruns.
  • Strengthened relationships with external partners such as vendors or suppliers, promoting collaboration opportunities that ultimately benefited both parties involved.

Education

High School Diploma -

South East Luther
South Gate, CA
06.1987

Skills

  • Client rapport
  • Computer Skills
  • Process Improvement
  • Partnership Development
  • Personnel Oversight
  • Project Management
  • Resource Coordination
  • Team Leadership
  • Brand Management
  • Scheduling Coordination
  • Operations Monitoring
  • Project Oversight

Timeline

Studio Manager

R3L
03.2019 - Current

Studio Manager

RRecorder
02.2014 - 03.2019

High School Diploma -

South East Luther

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Derek Smith