Derek Smith
McDonough,GA
Summary
Dynamic Mailhandler Tech with the United States Postal Service, skilled in optimizing mail processing and enhancing workplace safety. Proven ability to collaborate effectively with teams, streamline operations, and resolve issues promptly. Expertise in handling and sorting mail, ensuring timely delivery while maintaining high standards of confidentiality and accuracy.
Overview
29
29
years of professional experience
Work History
Mailhandler Tech
United States Postal Service
07.1996 - Current
- Operated sorting equipment to efficiently categorize and route mail items
- Maintained cleanliness and organization within work area to enhance safety compliance
- Assisted in unloading mail trucks, ensuring timely processing of incoming shipments
- Collaborated with team members to optimize workflow and reduce processing delays
- Trained in the use of scanning technology for tracking mail movement
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Maximized workplace safety with proper handling techniques for heavy or oversized packages.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
- Maintained high level of confidentiality with mail items in line with regulations.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
- Adhered to all relevant federal, state and organizational regulations concerning mail handling procedures, ensuring compliance at all times.
- Demonstrated versatility by adapting to a variety of different mail handling situations, such as working with oversized packages or managing high volumes during peak periods.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Collaborated effectively with fellow Mail Handlers to streamline workflows and improve overall productivity levels.
- Minimized errors in mail distribution, carefully examining labels and barcodes to ensure accurate routing.
- Safeguarded confidential information through diligent adherence to security protocols while handling sensitive documents or packages.
- Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.
- Assisted in the training of new employees, sharing best practices for effective mail handling procedures.
- Contributed to positive workplace culture by fostering open communication channels among team members, leading to increased morale and job satisfaction rates.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Maintained clean and organized mail room to promote safety and efficiency.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Prioritized time-sensitive materials by recognizing urgent markings or deadlines, ensuring prompt delivery without compromising quality standards.
- Expedited bulk mailing projects by efficiently preparing materials for shipment according to postal regulations.
- Utilized automated equipment for faster sorting, reducing manual labor requirements and increasing accuracy rates.
- Enhanced customer satisfaction, addressing inquiries regarding mail status or issues in a professional manner.
- Mitigated potential delays with proactive troubleshooting efforts when faced with challenges like equipment malfunctions or unexpected changes in delivery routes.
- Implemented waste reduction strategies in mail processing, contributing to environmental sustainability.
- Reduced downtime by performing routine maintenance on sorting machines.
- Conducted detailed audits of mail handling processes, identifying areas for improvement.
- Enhanced team productivity through effective communication and collaboration.
- Streamlined inventory management for postal supplies, avoiding shortages.
- Processed incoming shipments for distribution, ensuring timely delivery to correct recipients.
- Provided exceptional service, guiding customers on postal services and regulations.
- Ensured secure handling and confidentiality of sensitive mail, protecting customer privacy.
- Facilitated seamless operation, maintaining and organizing mail before dispatch.
- Operated automated sorting equipment to expedite mail processing.
- Assisted in training new staff, sharing knowledge on best practices and operational procedures.
- Contributed to team effort by meeting and exceeding assigned mail processing quotas.
- Coordinated with transportation teams to ensure smooth transition of mail for delivery.
- Improved workplace safety with rigorous adherence to all federal and postal regulations.
- Supported implementation of new mail sorting technology, enhancing processing speed.
- Optimized mail distribution paths, leading to improved delivery times.
- Enhanced operational efficiency by sorting and routing mail accurately and swiftly.
- Maintained cleanliness and organization in mailroom, contributing to efficient working environment.
- Streamlined mail processing operations, reducing sorting errors significantly.
- Increased customer satisfaction by handling customer inquiries and resolving issues promptly.
- Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
- Processed incoming and outgoing mail in accordance with postal regulations.
- Operated mail processing machine to sort and package incoming and outgoing mail.
- Attached identification materials to packages and envelopes for delivery tracking and sorting.
Education
High School Diploma -
Southside Comprehensive High School
Atlanta,GA05.1989
Skills
- Handling and sorting mail
- Team collaboration
- Problem-solving skills
- Workplace safety
Timeline
Mailhandler Tech
United States Postal Service
07.1996 - Current
High School Diploma -
Southside Comprehensive High School