Summary
Overview
Work History
Education
Skills
Timeline
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Derek Sterback

Fayetteville,GA

Summary

Dynamic Quality Assurance Supervisor with a proven track record at Yates Cylinders, recognized for successfully implementing CAPA and conducting thorough supplier audits. Expertise in root cause analysis and team training drives continuous improvement initiatives that significantly enhance operational efficiency while ensuring strict compliance with ISO standards. A strong commitment to delivering exceptional quality and maximizing customer satisfaction is a core focus.

Overview

6
6
years of professional experience

Work History

Quality Assurance Supervisor

Yates Cylinders
Austell, GA
07.2024 - Current
  • Identified and resolved gaps in existing quality systems, restoring efficiency and compliance.
  • Re-engineered the Standard Operating Procedures (SOPs), Work Instructions, and Forms, ensuring proper documentation control and trackability.
  • Overhauled the calibration system, including renumbering and recalibrating all items, ensuring consistent compliance with regulatory standards.
  • Led continuous improvement projects focused on enhancing operational efficiency and reducing defects.
  • Trained personnel on best practices, SOPs, quality standards, and quality improvement techniques.
  • Conducted supplier audits, identifying areas for improvement, and issued SCARs (Supplier Corrective Action Requests).
  • Created and managed CAPAs (Corrective and Preventive Actions), leading CAPA meetings to ensure the timely resolution of quality issues.
  • Addressed and resolved customer complaints through root cause analysis and corrective actions, ensuring customer satisfaction.
  • Led Root Cause Analysis meetings to investigate quality issues, identify systemic problems, and implement effective solutions.

Quality Engineering Technician

New Concept Technology
Emigsville, PA
08.2021 - 04.2024
  • Perform floor audits, identifying defects, containing issues in-house, and ensuring proper corrective actions are taken.
  • Conduct root cause analysis using the 5 Whys methodology to investigate and resolve quality issues.
  • Create presentations and visual aids to educate operators and quality staff on process improvements and quality standards.
  • Provide ongoing training for operators, ensuring adherence to quality standards and operational efficiency.
  • Manage customer complaints, completing 8D or 5 Whys reports, and facilitating effective communication with customers.
  • Develop and implement visual work instructions and AQL (Acceptable Quality Limit) dock audits to ensure consistent product quality.
  • Work closely with cross-functional teams to address supplier quality issues and issue SCARs when necessary.
  • Create statistical charts and reports using Minitab for process monitoring and improvement.

Quality Lead Injection Molding

Lg Electronics Usa
Clarksville, TN
07.2019 - 07.2021
  • upervised and trained Time Check (Quality) members to ensure adherence to LG’s global quality standards.
  • Managed input of quality check data into LG’s GMES system, tracking product specifications globally.
  • Made critical decisions regarding quality issues, particularly visual defects such as splay, gassing, and scratches.
  • Collaborated with other departments to resolve quality issues and worked with cross-functional teams to drive problem-solving efforts.
  • Trained new and existing operators on quality standards, defect identification, and proper handling and packaging of products.

Education

High School Diploma -

Columbia High School
Columbia, PA.
05-1995

Skills

  • Quality Assurance and Continuous Improvement: Process Audits, CAPA, Supplier Audits, Corrective Actions, Root Cause Analysis
  • Documentation and Compliance: SOP Creation, Work Instructions, Document Control Systems, Calibration Management
  • Leadership and Training: Team Supervision, Operator Training, Cross-Department Collaboration
  • Technical Proficiency: Minitab, Statistical Process Control (SPC), MSA, AQL Audits, and Visual Work Instructions
  • Problem Solving and Analysis: 5 Whys, 8D Reports, Data Analysis, Performance Metrics
  • Certified Internal Auditor - ISO 9001 / IATF 16949
  • Completed Core Tools Training
  • Completed CNC Setup Course
  • Lean Six Sigma Yellow Belt (currently working on Green Belt)

Timeline

Quality Assurance Supervisor

Yates Cylinders
07.2024 - Current

Quality Engineering Technician

New Concept Technology
08.2021 - 04.2024

Quality Lead Injection Molding

Lg Electronics Usa
07.2019 - 07.2021

High School Diploma -

Columbia High School

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Derek Sterback