Derek Stockstill
Kissimmee
Summary
Fast-paced and efficient worker offering knowledge and experience in customer service and hospitality. With 9 years experience combined in grocery and dining and looking to expand. Well-versed in guest perception and satisfaction; always anticipating guest needs, and looking to facilitate the dynamic between house and guest.
Overview
8
8
years of professional experience
Work History
Server/Server Shift Leader
Rocco's Tacos
09.2021 - 04.2025
- Welcomed guests from around the world into an exciting nightclub/restaurant experience
- Engaged diners with tableside experiences and specialty offerings
- Facilitated efficient operation and flow of guests in a high-volume environment
- Pushed sales by consistently promoting daily specials, signature offerings and personal favorites
- Refined skills in alcohol sales, particularly tequila
- Experience with High-volume special events
- Shift-leading; supervision of coworkers; tipshare dispersal; money handling
Server
Old Florida Fish House
02.2021 - 08.2021
- Refined skills as a server, adapting to new procedure
- Worked dinner service and brunch, welcoming guests into an upscale restaurant offering locally sourced seafood and artisanal sushi
- Skills in time management and sales; selling specials, wine pairing
- Tableside wine service
Produce Clerk
Publix
08.2017 - 01.2021
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Designed and constructed advertising signs to attract customers and promote sales.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Supported promotional plans by updating signage with price changes.
- Checked for outdated and overripe grocery items and removed from inventory.
- Greeted customers and directed to requested products.
- Maintained store assets with effective loss prevention strategies.
Server
The Back Porch Grill
02.2019 - 08.2019
- Learned to sell liquor and check ID cards in order to sell responsibly and legally
- Learned about the responsibilities of being a server and how to make guests feel welcome
- Handled/managed money in a high-volume environment
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Collected orders and relayed them to bartenders quickly and accurately.
Education
Associate of Arts - Liberal Arts And General Studies
Gulf Coast State College
Panama City, FL06.2021
High School Diploma -
A. Crawford Mosley High School
Lynn Haven, FL05.2017
Skills
- Service Quality
- High-Volume Dining
- Restaurant Policies and Procedures
- Guest Satisfaction
- Performance Improvement
- Front of House Maintenance
- Retail/Merchandising
- Product Management
- Quality Control
- Cash Handling
- Product Knowledge
- Organization and Categorization
Timeline
Server/Server Shift Leader
Rocco's Tacos
09.2021 - 04.2025
Server
Old Florida Fish House
02.2021 - 08.2021
Server
The Back Porch Grill
02.2019 - 08.2019
Produce Clerk
Publix
08.2017 - 01.2021
Associate of Arts - Liberal Arts And General Studies
Gulf Coast State College
High School Diploma -
A. Crawford Mosley High School
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