Summary
Overview
Work History
Education
Skills
Certification
Timeline
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DEREK TERRY

Granbury,TX

Summary

Dynamic National Account Manager with a proven track record in managing key accounts and fostering robust client relationships. Expertise in negotiating high-value contracts while ensuring exceptional client satisfaction and retention. Committed to leveraging strategic planning and relationship management to drive company growth and enhance customer service, creating synergy between people, customers, and the organization. Recognized for adaptability in fast-paced environments and a collaborative approach that promotes loyalty, integrity, and employee development.

Overview

22
22
years of professional experience
1
1
Certification

Work History

National Account Manager

Copart
12.2019 - Current
  • Successfully managed Top 3 Insurance Carrier.
  • Successfully renewed exclusive language accounts.
  • Awarded for excellent customer satisfaction.
  • Managed multiple accounts.
  • Coordinated promotional events at various retail locations nationwide in an effort to drive awareness and engagement among target audiences.
  • Created detailed reports on account progress and presented findings to executive leadership team.
  • Implemented new and existing sales strategies to grow or expand opportunities within current customer base.
  • Built strong relationships with key decision-makers at the executive level within national accounts organizations.
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
  • Fostered an environment of collaboration and open communication with internal teams to ensure seamless execution of national account initiatives.
  • Strengthened relationships with key clients by maintaining consistent communication and providing tailored solutions.
  • Expanded national account portfolio through strategic prospecting and effective sales presentations.
  • Maintained a high level of industry knowledge through ongoing research, attending conferences, and networking with industry professionals.

General Manager

CrashedToys Inc
Dallas, TX
01.2012 - 12.2019
  • P&L reporting, Dealer Licensing management, managing employees, hiring new employees and conducting yearly CIS reviews
  • Paying invoices and managing payroll
  • Executing Logistics to maximize profit and lower company cost
  • Promoting a high customer satisfaction, goal driven, and high production workplace
  • Holding team accountable for results and vocalizing expectations
  • Responsible for System Quality Reviews
  • Creating a profitable business by utilizing it's people, customers, and technology
  • Challenging team and rewarding Goals achieved.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Formulated policies and procedures to streamline operations.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Bar Manager

Razoos Cajun Cafe
01.2008 - 01.2012
  • Responsible for all bar staff and managing till and ensuring high quality hospitality for our patrons
  • Responsible for liquor cost and trends that show product needs or stocking placement
  • Reporting proceeds and nightly review of daily task to management.

Route Delivery Driver

Budweiser
01.2006 - 01.2008
  • Run daily routes to customers timely and consistently
  • Maintain daily truck walk arounds and inspections
  • Responsible for all product to arrive at destination in good form
  • Keep a safe and clean driving record
  • End of day reporting to ensure all product was clear of truck and reported to office.

Document Imaging Specialist

Xerox
05.2003 - 12.2005
  • Scanned blueprints to digitized CD.

Education

Franklin Covey Leadership Development
Dallas, TX
03-2017

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Garland County Community College
01.2001

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Lake Hamilton High School
01.1998

Skills

  • Customer Engagement Strategies
  • Contact Management Systems
  • Account Development
  • Business Growth and Retention
  • B2B experience
  • Client relationship building
  • Sales presentations
  • Data-driven decision making
  • Business growth and retention
  • Account management
  • Account development
  • Teamwork and collaboration
  • Reliability
  • Excellent communication

Certification

  • Franklin Covey
  • Certification

Timeline

National Account Manager

Copart
12.2019 - Current

General Manager

CrashedToys Inc
01.2012 - 12.2019

Bar Manager

Razoos Cajun Cafe
01.2008 - 01.2012

Route Delivery Driver

Budweiser
01.2006 - 01.2008

Document Imaging Specialist

Xerox
05.2003 - 12.2005

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Garland County Community College

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Lake Hamilton High School

Franklin Covey Leadership Development

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