Derek Thomas
Jacksonville,FL
Summary
Motivated professional with solid background enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and industrious attitude with innovative mentality focused on driving company success.
Overview
10
10
years of professional experience
Work History
Assistant General Manager
Panera Bread
Jacksonville, FL
06.2020 - Current
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured compliance with company policies, procedures, and regulations.
- Ensured that customer service standards were met or exceeded at all times.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Prepared weekly schedules for staff members based on their availability.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Performed administrative tasks such as filing paperwork, preparing documents.
Shift Supervisor
Panera Bread
Jacksonville, FL
05.2014 - 06.2020
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Held dual role of "Food Specialist" where i was responsible for maintain inventory levels at the cafe, counting and verifying inventory weekly, communicating opportunities around waste and leading a market wide conference call on best practices around food cost.
Education
Bachelor of Arts - English
University of Virginia
Charlottesville, VA05-2009
Skills
- Training and development skill
- Employee Scheduling
- Process Improvements
- Inventory Control
- Sales Forecasting
- Time Management
References
References available upon request.
Timeline
Assistant General Manager
Panera Bread
06.2020 - Current
Shift Supervisor
Panera Bread
05.2014 - 06.2020
Bachelor of Arts - English
University of Virginia
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