
Versatile professional with extensive experience in telecommunications, government service, hospitality, sales, and live events. Proven track record in high-accountability roles, including Sergeant at Arms at Hawaiʻi State Capitol, and adept in high-pressure, customer-focused environments such as luxury resorts and premium dining. Strong communicator with sales acumen, situational awareness, and commitment to excellence. Former University of Hawaiʻi at Mānoa football student-athlete, fostering discipline and teamwork in every endeavor.
• Install, repair, and maintain overhead and underground telecommunication lines, cables, and related equipment.
• Inspect, test, and troubleshoot cable systems to identify and resolve signal loss, interference, or connectivity issues.
• Maintain a safe work zone, adhering to OSHA and company safety protocols at all times.
• Created a welcoming atmosphere by engaging with visitors and contributing to the building’s overall efficiency and hospitality.
• Assisted representatives with hearing room setup, breakdown, and daily operational needs.
• Supported floor sessions and upheld decorum within the chamber and gallery.
• Maintained safety and professionalism as a visible security presence.
• Managed crowd interactions outside hearings and upheld respectful communication between representatives, testifiers, and guests.
• Chosen due to excellent communication skills and strong work ethic to be trained and help in the opening of Hawaii’s first Texas de Brazil Gaucho restaurant.
• Active team member and independent worker with a track record of being able to navigate the dynamic environment of restaurant operations.
• Grilled and carved various cuts of meat to ensure optimal flavor and presentation.
• Cultivated verbal communication skills to meet both employee and customer needs.
• Displayed excellence in being detail oriented which led to being pursued to help in the opening of the first Texas de Brazil Gaucho Restaurant in Hawai'i.
• Assisted bartenders by restocking supplies and maintaining cleanliness during peak service hours.
• Provided personalized assistance through strong interpersonal skills in order to meet customer needs while managing the scheduling of appointments and educating guests regarding valuable information on the resort, local attractions, events, and culture.
• Built and maintained working relationships with guests, employees and supervisors.
• Scheduled timeshare meetings, activities and attractions for hotel guests.