Derek Thompson
Bellingham,MA
Overview
12
12
years of professional experience
Work History
Quality Material Coordinator
Waters Corporation
01.2024 - Current
- Monitor trends in MRB Tickets and trigger an investigation, documenting nonconformance issues using TrackWise nonconformance management system
- Monitored PCBA and power supply failures using NCRs and test result tracker within Smartsheet
- Review and manage nonconformities within GDC warehouse to enhance product availability
- Facilitate supplier returns of noncompliant materials through partnership with SQEs and procurement staff
- Responsible for management of MRB locations including monitoring inventory levels, conducting cycle counts, and ensuring transactions are accurate and timely
- Perform quarterly inventory audits and provide results to Quality management, identifying any behavioral trends that would need to be addressed
- Collaborated with coordinators to secure necessary materials for ongoing production
- Managed project to review and correct MRB inventory errors to accurately reflect material availability
- Cross referenced physical quantities to what shows on system, identified discrepancies, investigated the history for those transaction, and highlight root cause
- Successfully identified over $1M in inventory that does not physically exist and escalated results to management to strategically correct
Warranty & Repair
Waters Corporation
07.2021 - 10.2023
- Collaborated closely with global production sites and distribution centers to coordinate incoming warranty repairs
- Processed field service engineers and customer returns for credit
- Allocated scrap of failed equipment to appropriate cost centers
- Managed the refurb project’s inventory for yearly excess & obsolete scrap approval and worked closely with other departments to assure accuracy
Lead Material Handler
Waters Corporation
08.2012 - 07.2021
- Led team of eight material handlers to achieve daily goals of 99-100% on time shipping
- Ensured hazardous material packaging complied with IATA and DOT standards
- Accurately assembled domestic and international shipments
- Collaborate with demand planning and customer service to deliver orders on time
Education
Bachelor's Degree - Operations Management
Southern N.H. University
12-2025
Associates Degree - Science
New England Institute of Technology
East Greenwich, RI08.2007
High School Diploma -
Bellingham Jr./Sr. High School
Bellingham, MA06.2005
Skills
- People management
- Continuous improvement
- SAP
- MS Office
- Smartsheets
- Adaptable
- Detail Oriented
- Strong Communication
- Teamwork
- Collaboration
- Data analysis and trending
- Quality assurance checks
- Production Support
Timeline
Quality Material Coordinator
Waters Corporation
01.2024 - Current
Warranty & Repair
Waters Corporation
07.2021 - 10.2023
Lead Material Handler
Waters Corporation
08.2012 - 07.2021
Bachelor's Degree - Operations Management
Southern N.H. University
Associates Degree - Science
New England Institute of Technology
High School Diploma -
Bellingham Jr./Sr. High School