Derek Tilley
Beckley,WV
Summary
Accomplished Senior Operations Supervisor with a proven track record at the United States Army National Guard, enhancing operational excellence and staff skill development. Spearheaded strategic initiatives, leading to significant productivity gains. Excelled in logistics coordination and client relationship management, demonstrating exceptional leadership and analytical capabilities. Achieved top recruiter status through innovative recruitment strategies.
Overview
25
25
years of professional experience
Work History
Senior Operations Supervisor
United States Army National Guard
12.2021 - Current
- Collaborated with executive leadership on strategic planning initiatives to align department objectives with overall company goals.
- Streamlined operations by implementing efficient processes and workflow improvements, resulting in increased productivity and reduced costs.
- Led a team of 15+ employees, fostering a collaborative work environment to achieve departmental goals and meet deadlines.
- Analyzed data trends to forecast future needs accurately and make informed decisions regarding resource allocation.
Military Entrance Guidance Counselor
Unites States Army National Guard
06.2017 - 12.2021
- Managed caseloads efficiently while maintaining accurate records of all counseling sessions and interventions provided.
- Implemented data-driven decision making practices that informed career direction efforts based on identified trends in enlisted soldier achievement data.
- Addressed barriers to learning by collaborating with special education team members to create customized career plans for each soldier
- Evaluated applicants needs through assessments, identifying areas for growth and providing targeted interventions when necessary.
Recruiter
United States Army National Guard
05.2010 - 05.2017
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events. Resulted in top Recruiter on the East Coast in 2014
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
Deployment Trainer
United States Army National Guard
10.2006 - 04.2010
- Collaborated with subject matter experts to create accurate training content.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization and be sufficient in 162 task.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Bradley Vehicle Mechanic
United States Army National Guard
08.2000 - 09.2006
- Managed inventory levels effectively to ensure adequate stock of parts and supplies for timely completion of all scheduled repairs.
- Diagnosed engine, suspension, brake, transmission, and other vehicle issues using extensive training and diagnostic equipment.
- Performed maintenance on vehicle fuel systems for both diesel and unleaded fueled vehicles.
- Repaired broken or damaged wheels, tracks, brakes, suspension, and other undercarriage issues in high-stress environments during deployment to Iraq and with minimal tools.
Education
No Degree - Master Leadership Course
United States Army
Fort Bragg, NC05-2019
No Degree - Guidance Counselor
Military Entrance Processing Guidance Counselor
Little Rock09-2017
No Degree - Recruiting And Retention
Army Recruiting And Retention School
Little Rock09-2008
Associate of Applied Science - Occupational Therapy Assistant
Mountain State University
Beckley, WV05-2007
High School Diploma -
Oak Hill High School
Oak Hill06-2001
Skills
- Staff Skill Enhancement
- Operational excellence
- Logistics Coordination
- Client Relationship Management
Accomplishments
- Achieved 96% overall administrative correctness by completing processing and shipping of newly enlisted soldiers with accuracy and efficiency.
- Achieved 99% overall rating from National Guard Buerau through effectively helping with synchronized training amongst the 3 training sites for the state of WV.
- Collaborated with team of 19 in the development of human resources, marketing, operations, and logistics.
Timeline
Senior Operations Supervisor
United States Army National Guard
12.2021 - Current
Military Entrance Guidance Counselor
Unites States Army National Guard
06.2017 - 12.2021
Recruiter
United States Army National Guard
05.2010 - 05.2017
Deployment Trainer
United States Army National Guard
10.2006 - 04.2010
Bradley Vehicle Mechanic
United States Army National Guard
08.2000 - 09.2006
No Degree - Master Leadership Course
United States Army
No Degree - Guidance Counselor
Military Entrance Processing Guidance Counselor
No Degree - Recruiting And Retention
Army Recruiting And Retention School
Associate of Applied Science - Occupational Therapy Assistant
Mountain State University
High School Diploma -
Oak Hill High School
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