Derek Trowbridge

Unload inventory trucks weekly.

Stock shelves with my freight team.

Direct freight team members daily

Keet backroom stock orderly and neat.

Assist in store manager duties when the store manager was off work.

Open store,assign cashiers, count drawers and safe, count deposits and take them to the bank.

Keep track of stocking totals through out the week

Assist customers

Occasionally run register when needed

Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Updated pricing and signage to complete product displays and educate customers.

Inspected merchandise for quality and arranged proper display location on floor.

Answered customer questions regarding store merchandise, department information, and pricing.

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Managed inventory control, cash control, and store opening and closing procedures.

Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Assisted with hiring, training and mentoring new staff members.

Answered customer telephone calls promptly and appropriately handled needs.

Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Maintained a professional and welcoming front desk area, setting a positive first impression for guests.

Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.

Streamlined check-in and check-out processes for improved efficiency and customer experience.

Handled payment and bill processing, change giving and payment collecting for guests.

Supervised warehouse operations by managing employees during shifts.

Supervised shipping and receiving, distribution and workplace safety.

Supervised shipping and handling operations.

Used warehouse management software to reconcile daily inventory.

Unloaded pallets and deliveries and organized products in warehouse.

Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.

Organized storage areas to optimize materials movements and minimize labor hours.

Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.