Derek Valdez
Retail Associate
Weslaco,TX
Summary
Proactive and reliable, with a proven track record at Academy Sports Outdoors for enhancing product visibility and fostering team collaboration. Excelled in promotional planning and problem-solving, significantly improving customer relations. Demonstrates professionalism and an ability to multitask, ensuring high-quality merchandise presentation and efficient customer service.
Effective at working in fast-paced environments to restock and arrange merchandise. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Committed and hardworking Cashier Shift Lead with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Punctual and honest Cashier with solid background in fast-paced environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
7
7
years of professional experience
Work History
Team Lead Merchandiser
Academy Sports Outdoors
07.2020 - Current
- Improved in-store visibility of products by designing attractive promotional materials and signage.
- Evaluated team member performance and provided constructive feedback for continuous improvement.
- Established strong relationships with store management, promoting collaboration on merchandising initiatives.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
Shift Leader
El Pato
08.2017 - 06.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Accounting
The University of Texas Rio Grande Valley
Edinburg, TX 05.2001 -
High School Diploma -
Port Isabel High School
Port Isabel, TX 05.2001 -
Skills
Friendly and outgoing
Professionalism
Reliable
Pricing and shelf labeling
Store maintenance
Promotional planning
Multitasking
Problem-solving abilities
Active listener
Merchandise planning
Timeline
Team Lead Merchandiser
Academy Sports Outdoors
07.2020 - Current
Shift Leader
El Pato
08.2017 - 06.2020
Accounting
The University of Texas Rio Grande Valley
05.2001 -
High School Diploma -
Port Isabel High School
05.2001 -