Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derek Valentin

Port Richey

Summary

Goal-oriented individual reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

13
13
years of professional experience

Work History

Sales Associate

Hertz
06.2024 - 06.2025
  • Provided exceptional customer service to enhance client satisfaction.
  • Collaborated with team members to meet daily operational goals.
  • Adapted to changing priorities in fast-paced environment effectively.
  • Resolved customer inquiries and complaints in a timely manner.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.

Installer Helper

Steve's AC- Hudson Fl
02.2023 - 07.2023
  • Assisted lead installers with equipment setup and installation tasks.
  • Learned safety protocols and best practices for tool usage on job sites.
  • Operated hand tools and power equipment under supervision, following safety guidelines.
  • Participated in training sessions to enhance technical skills and industry knowledge.
  • Demonstrated adaptability by quickly learning new installation techniques and methods as needed for various projects.
  • Laid out materials and system components to prepare for installation.
  • Set up ladders and other access equipment.
  • Answered customer questions and helped resolve various concerns.

Foreman

Advanced Skills Landscaping
07.2022 - 01.2023
  • Supervised daily operations, ensuring adherence to safety protocols and company standards.
  • Coordinated schedules and tasks for crew members, optimizing workflow efficiency.
  • Trained new employees on equipment usage and safety procedures, enhancing team performance.
  • Checked equipment to determine if maintenance was required.
  • Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
  • Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
  • Operated delivery vehicles to ensure timely transportation of goods and materials.
  • Assisted in loading and unloading cargo, optimizing space for efficient transport.

Car Detail Manager

Volkswagen
02.2021 - 07.2022
  • Trained and supervised team members on best practices for vehicle cleaning and maintenance.
  • Managed daily operations of car detailing, ensuring high-quality service delivery.
  • Implemented efficient workflows, reducing time spent on routine detailing tasks.
  • Initiated cross-training programs among employees, increasing overall skillset diversity within the team.
  • Implemented safety protocols within the workspace to minimize accidents and maintain a safe working environment.
  • Addressed customer concerns promptly and professionally, upholding the reputation of the company.

Delivery Driver

Joey's Pizza
01.2017 - 01.2018
  • Navigated delivery routes efficiently to ensure timely package arrivals.
  • Maintained vehicle cleanliness and compliance with safety regulations.
  • Communicated effectively with customers to resolve delivery issues promptly.
  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Senior Sale Representative

Office Depot
09.2013 - 01.2017
  • Cultivated strong client relationships, enhancing customer satisfaction and loyalty.
  • Developed and implemented strategic sales plans, driving revenue growth.
  • Mentored junior sales representatives, improving team performance and expertise.
  • Negotiated contracts with clients, ensuring mutually beneficial terms for all parties involved.
  • Increased sales revenue by building and maintaining strong relationships with key clients.
  • Implemented CRM systems to efficiently track client interactions and enhance customer service.
  • Exceeded sales targets consistently by implementing effective sales strategies and techniques.

Dietary Aide

Bear Creek Nursing
01.2013 - 06.2013
  • Prepared and served nutritious meals adhering to dietary guidelines and resident preferences.
  • Assisted in meal planning, ensuring compliance with health standards and dietary restrictions.
  • Trained new staff on food safety protocols and operational procedures for optimal kitchen performance.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.

Driver

Done Right Fire Gear
03.2012 - 06.2012
  • Operated various types of vehicles to ensure timely deliveries and pickups.
  • Followed all safety protocols to minimize risks during transportation activities.
  • Resolved customer inquiries and concerns regarding delivery status promptly and professionally.
  • Delivered goods and products to customer on time and in excellent condition.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.

Education

Ridgewood High
New Port Richey, FL

Law Enforcement

Pasco-Hernando State College
New Port Richey, FL
02-2019

Emergency Medical Technican

Pasco-Hernando State College
New Port Richey, FL
12-2017

Skills

  • Critical Decision Making
  • Dispatch Communications
  • Emergency Management
  • Crime Prevention
  • First Aid / CPR
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Sales expertise
  • Professional demeanor

Timeline

Sales Associate

Hertz
06.2024 - 06.2025

Installer Helper

Steve's AC- Hudson Fl
02.2023 - 07.2023

Foreman

Advanced Skills Landscaping
07.2022 - 01.2023

Car Detail Manager

Volkswagen
02.2021 - 07.2022

Delivery Driver

Joey's Pizza
01.2017 - 01.2018

Senior Sale Representative

Office Depot
09.2013 - 01.2017

Dietary Aide

Bear Creek Nursing
01.2013 - 06.2013

Driver

Done Right Fire Gear
03.2012 - 06.2012

Ridgewood High

Law Enforcement

Pasco-Hernando State College

Emergency Medical Technican

Pasco-Hernando State College

Similar Profiles

CREATE PROFILE