Derek Waddington
Chapel Hill,NC
Summary
Versatile and results-driven professional with a proven track record at Federal Express Corporation, excelling in data analysis, predictive modeling, and business intelligence. Expert in leveraging SQL, SAS, and the Microsoft Power Platform (Power BI, Power Automate, Power Apps) to deliver automated reporting, advanced analytics, and AI-driven insights that enhance decision-making and efficiency.
Overview
6
6
years of professional experience
Work History
Operations Analyst
Federal Express Corporation
05.2025 - Current
- Data-Driven Network Analysis: Analyzed transportation, sortation, and routing data across FedEx’s First & Last Mile networks by pulling large data sets through SQL queries and SAS models, which feed into operational files. These insights enabled leadership to make data-driven decisions that improved delivery efficiency and reduced costs.
- Automation of Reporting Processes: Developed automated VBA macros to streamline recurring reporting tasks such as sorting, filtering, and organizing operational data, reducing manual workload and accelerating turnaround for time-sensitive engineering projects.
- Visualization of Performance Metrics: Designed and deployed interactive Power BI dashboards that visualized key performance indicators (on-time pickups, carrier compliance, and delivery trends), improving visibility into network performance and supporting continuous process improvement.
- Process Optimization & Knowledge Management: Partnered with cross-functional engineering and operations teams to identify workflow bottlenecks and apply data-backed optimization strategies, while creating SharePoint production sites to centralize projects, files, and procedures-enhancing collaboration and first/last mile reliability.
- Predictive Analytics & Forecasting: Delivered predictive and scenario-based analytics using Power BI and SQL to model network impacts, forecast volume surges, and inform strategic planning for resource allocation and risk mitigation.
Negotiations Support Specialist
Federal Express Corporation
02.2022 - 04.2025
- Strengthening IT Infrastructure: Conducted comprehensive research and executed tactical solutions to optimize IT infrastructure. Developed bespoke tools utilizing Oracle, SQL, VBA, and the Microsoft Power Platform, automating reports and constructing visualization dashboards, resulting in heightened operational efficiency for a team of 17 Negotiators.
- Strategic Operations Administration: Demonstrated proficiency in SharePoint administration, Microsoft Copilot Studio, and Microsoft Visio to enhance project management and strategic operations oversight, while also employing ArcGIS (eMAPS 2.0/ESRI) for geospatial analysis and strategic planning initiatives.
- Contract Oversight: Adeptly reviewed and supervised contracts, handling approximately 7,000 annually. Collaborated effectively with the Engineering team, considering regional, skill, and workforce dynamics to mitigate workflow impediments and ensure timely negotiations. Utilized AI-powered data analytics to identify trends, optimize contract strategies, and improve decision-making in workforce planning.
- Performance Monitoring: Integrated Power BI dashboards with Power Automate flows and Power Apps to streamline processes, automating repetitive tasks and enhancing data-driven decision-making. Leveraged AI-driven insights within Power BI for predictive analytics and process automation, improving reporting accuracy and workflow efficiency.
- Security Policy Management: Implemented and oversaw security policies and permissions across diverse platforms. Maintained data integrity and confidentiality through intricate access controls.
Business/Data Analyst
Ellwood City Forge Group
06.2021 - 12.2021
- Operational Goal Setting: Spearheaded the definition of operational objectives by conducting meticulous analysis of business operations, gathering essential project details, and evaluating output requirements and frameworks.
- Process Visualization and Requirement Specification: Produced a variety of flowcharts and diagrams, methodically evaluating system functionalities and outlining precise project requirements to ensure seamless project execution.
- Business Analysis and Forecasting: Analyzed and synthesized project research data to generate comprehensive business analyses and forecasts, providing invaluable insights to inform strategic planning initiatives.
- Project Progress Monitoring and Issue Resolution: Monitored project advancement through vigilant activity tracking, promptly addressing challenges and recommending corrective measures as necessary to maintain project momentum and ensure successful outcomes.
Merchandising Service Associate
Lowe's Home Improvement
03.2019 - 09.2021
- Visual Merchandising: Designed and executed visually captivating product displays in adherence to merchandising guidelines and planograms, enhancing overall aesthetic appeal and optimizing the customer experience.
- Project Management: Demonstrated proficiency in completing assigned projects within designated timelines while upholding rigorous standards of merchandising and safety. Consistently followed detailed instructions and provided thorough documentation to validate project completion.
- Training and Development: Played a pivotal role in the training and onboarding of newly recruited associates, granting valuable knowledge on merchandising techniques and store procedures to foster their professional growth and ensure operational efficiency.
Education
MBA - Business Analytics
Robert Morris University
Moon Township, PA05.2026
Master of Science - Information Technology Project Management
Robert Morris University
Moon Township, PA05.2021
Bachelor of Arts - Political Science
Youngstown State University
Youngstown, Ohio05.2020
Skills
- Data & Geospatial Analysis
- SQL Developer
- Oracle Database
- Visual Basic for Applications
- Microsoft Power Platform
- Microsoft Copilot Studio
- Microsoft Visio/Project
- Microsoft Office Suite (365)
- Microsoft Scripts
- Project & Program Management
- Strategic Operations Oversight
- Technical Troubleshooting
- IT Administration
- SharePoint Administration
- ArcGIS (ESRI)
- Windows, Mac, & Linux OS
- Data Science & AI Tools
- AI Automation & Integration
Accomplishments
1. SharePoint Administration Certification
2. Microsoft Teams Certification
3. PADI Master Scuba Diver Certification
4. Penn State University Master Gardener Certification
5. Eagle Scout Award Recipient
6. Eastern U.S. Pipe Band Association, Progressive Certification Program (Grade III)
Timeline
Operations Analyst
Federal Express Corporation
05.2025 - Current
Negotiations Support Specialist
Federal Express Corporation
02.2022 - 04.2025
Business/Data Analyst
Ellwood City Forge Group
06.2021 - 12.2021
Merchandising Service Associate
Lowe's Home Improvement
03.2019 - 09.2021
MBA - Business Analytics
Robert Morris University
Master of Science - Information Technology Project Management
Robert Morris University
Bachelor of Arts - Political Science
Youngstown State University
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