Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derek Walker

Ashburn,GA

Summary

Proven leader and effective problem-solver with extensive experience at Early Birdz Gourmet Cafe. Excelled in business operations and team collaboration, significantly enhancing customer satisfaction and streamlining inventory control. Skilled in preventive maintenance and staff training, adept at fostering partnerships and driving results without exceeding a 55-word limit. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. ASE Master Certified.

Overview

9
9
years of professional experience

Work History

Shop Owner

Early Birdz Gourmet Cafe
09.2023 - Current
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead cos
  • Established clear communication channels amongst staff members, fostering teamwork while ensuring efficient day-to-day operations.
  • Ensured top-notch customer service through regular staff coaching sessions and performance evaluations.
  • Improved employee retention through comprehensive training programs and fostering a supportive work environment.
  • Optimized store layout for improved customer flow, creating a comfortable space that encouraged patrons to linger longer.
  • Conducted regular maintenance checks on equipment to ensure optimal functionality, reducing downtime due to malfunctions.
  • Maximized profits by negotiating better deals with suppliers and adjusting pricing strategies accordingly.
  • Regularly reviewed industry trends and competitor activity to identify potential opportunities for growth or improvement within the business.
  • Increased customer satisfaction by implementing new menu items based on feedback and market trends.
  • Maintained a clean, safe, and inviting atmosphere for customers to enjoy their coffee experience.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Supervised daily activities of restaurant and [Number] employees.
  • Planned and executed strategies to increase customer loyalty and retention.
  • Maintained positive relationships with local community and government officials.
  • Managed payroll, daily deposits, and cost controls.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.

Pest Control Inspector

ADM
03.2017 - 12.2020
  • Performed routine equipment maintenance, ensuring proper functioning and prolonging the lifespan of essential tools.
  • Streamlined daily operations with efficient route planning that reduced travel time between appointments while still ensuring punctual arrival at all job sites.
  • Contributed to company-wide goal achievement by meeting or exceeding performance targets in areas such as job completion rate, customer satisfaction, and safety compliance metrics.
  • Increased efficiency with meticulous record-keeping of treatments, findings, and recommendations for future prevention measures.
  • Maintained a safe work environment by adhering to safety protocols and using appropriate personal protective equipment.
  • Assisted in inventory management by tracking chemical usage, restocking supplies as needed, and monitoring equipment condition.
  • Expanded skillset through participation in industry-related workshops, seminars, and training programs to stay current with best practices for pest management techniques.
  • Eliminated pest issues by conducting thorough inspections and identifying infestations in commercial properties.
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Complied with safety guidelines and regulations with during pest control processes.
  • Applied chemical solutions on building surfaces to eliminate pests.
  • Responded to customer inquiries and complaints regarding pest control services and solutions.
  • Prepared reports and kept detailed records of pest control activities.
  • Organized storage areas and tool rooms to keep areas safe and fully stocked.
  • Replaced worn or damaged parts to restore equipment functionality.
  • Performed regular maintenance and repairs on mechanical systems to support continuous operation.
  • Maintained detailed logs and accurate records of maintenance and repairs performed.
  • Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
  • Delivered comprehensive support to maintenance supervisor performing skilled repairs and kept continuous focus on safety and efficiency.
  • Collaborated with team members to complete large-scale projects on time and within budget constraints.
  • Reduced downtime by performing preventative maintenance tasks, extending the life of machinery and equipment.
  • Utilized variety of power and hand tools to perform maintenance and repairs in accordance with safety requirements.
  • Inspected systems and equipment to identify unscheduled maintenance and repair needs.
  • Addressed emergency situations effectively under pressure while adhering to established safety procedures.

Laborer

City Of Ashburn
01.2015 - 11.2017
  • Understood and followed verbal and written instructions to complete work correctly.
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained organized and clean work areas at all times on job sites.
  • Maintained safety conditions and standards in facility.
  • Used and operated various types of tools such as power saws, sanders, grinders, forklifts, and basic hand tools.
  • Cleaned and lubricated mechanical systems to keep machinery operating at peak performance.
  • Organized storage areas and tool rooms to keep areas safe and fully stocked.
  • Replaced worn or damaged parts to restore equipment functionality.
  • Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.

Education

No Degree - Business Administration And Management

Savannah State University
Savannah, GA

Associate of Arts - Barbering

Albany Technical College
Albany, GA
03.2025

High School Diploma -

Turner County High School
Ashburn, GA
05.2006

Skills

  • Networking and partnerships
  • Pricing strategy
  • Business Operations
  • Store maintenance
  • Staff hiring and training
  • Packaging and Labeling
  • Picking and Packing
  • Self-Motivated and Disciplined
  • Cleaning and Organizing
  • Problem-Solving
  • Material Handling
  • Sorting and Labeling
  • Heavy Lifting
  • Safety Monitoring
  • Warehouse Navigation
  • Loading Dock Operations
  • Load Management
  • Mechanical inspection
  • Fuel Handling
  • Equipment Inspection
  • Strong Work Ethic
  • Teamwork and Collaboration
  • Inventory Control

Timeline

Shop Owner

Early Birdz Gourmet Cafe
09.2023 - Current

Pest Control Inspector

ADM
03.2017 - 12.2020

Laborer

City Of Ashburn
01.2015 - 11.2017

No Degree - Business Administration And Management

Savannah State University

Associate of Arts - Barbering

Albany Technical College

High School Diploma -

Turner County High School

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Derek Walker