Summary
Overview
Work History
Education
Skills
Certification
Timeline
Derek Westlake

Derek Westlake

MARYSVILLE,OH

Summary

Encouraging professional and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience

Work History

Package Handler Tugger

FedEx:Ground
Plain City, OH
09.2022 - Current
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Operated equipment while observing standard safety procedures.
  • Streamlined NC belt processes which increased efficiency and reduced downtime.
  • Constantly communicated with superiors to help streamline efficiency and time on unload.

Owner

Elite Financial Solutions LLC
Marysville, OH
01.2020 - Current

Owner

Westlake Livestock
Marysville, OH
03.2008 - 08.2020
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Managed and created software automation for entire operation including record keeping,sales,utilizing an online store,merchant accounts invoicing and email communications.

Patient Support Associate Preceptor

OhioHealth Riverside Methodist Hospital
Columbus, OH
12.2017 - 01.2020
  • Interacted effectively with patients, families and hospital staff to deliver a high level of customer service and teamwork.
  • Evaluated patient care needs, prioritized treatment and maintained patient flow
  • Obtained and documented Vital signs,EKG,Bladder scans and Glucose tests.
  • Preceptor: Assisting with training and educating new employees through there orientation process.

Foreman

Enviromental Management
Plain City, OH
12.2012 - 06.2014
  • Established clear priorities and production quality standards.
  • Interacted with employees to demonstrate high standards and mitigate issues effectively.
  • Monitored usage of supplies and materials to establish cost effective operations.
  • Supervised training of new construction and extraction workers on safety practices and procedures.
  • Devised and implemented safety protocols to reduce risks on construction and extraction sites.
  • Created and implemented plans to maximize efficiency of workers.

Store Manager

Verizon Wireless
Stillwater, OK
01.2010 - 08.2010
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.

Sales Representative/Sales Manager

TruGreen Chemlawn
Charleston, SC
01.2005 - 03.2008
  • Top 50 sales representative nationally 2005
  • Increased customer base by 1000-1500 new accounts
  • Retained over 90% of customer base year over year.
  • Maintained education and excelled in all aspects of the lawn care industry.
  • Trained new employees.
  • Responded to escalated calls for current customers and problem solved issues to retain business.
  • Daily reports
  • Provided Leads and routes daily to each salesperson.
  • Consistently hit team and personal sales goals on a weekly basis.

Education

High School Diploma -

Marysville High School, Marysville, OH
06.2004

Skills

  • Strong communication
  • Quick problem solver
  • Leadership
  • Adobe photoshop
  • Microsoft office
  • Operational efficiency and safety
  • Team building

Certification

  • HTML5 Training -University of Michigan 2021
  • CSS3 Certification -University of Michigan 2021
  • Front End Web developer Mimo -2022
  • Adobe Photoshop Certification Coursera -2022

Timeline

Package Handler Tugger - FedEx:Ground
09.2022 - Current
Owner - Elite Financial Solutions LLC
01.2020 - Current
Patient Support Associate Preceptor - OhioHealth Riverside Methodist Hospital
12.2017 - 01.2020
Foreman - Enviromental Management
12.2012 - 06.2014
Store Manager - Verizon Wireless
01.2010 - 08.2010
Owner - Westlake Livestock
03.2008 - 08.2020
Sales Representative/Sales Manager - TruGreen Chemlawn
01.2005 - 03.2008
Marysville High School - High School Diploma,

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Derek Westlake