Derek Whiteside
Frankfort
Summary
Experienced with food service management, including team leadership, menu planning, and quality control. Utilizes strong organizational skills to streamline operations and enhance customer satisfaction. Track record of implementing cost-saving initiatives while maintaining high standards of service and safety.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Service Director
Healthcare Services Group
09.2022 - 09.2024
- Oversaw daily food service operations, ensuring compliance with health and safety regulations.
- Managed inventory control, minimizing waste through effective stock management practices.
- Coordinated meal planning and preparation in alignment with dietary requirements and resident preferences.
- Trained staff on food handling procedures and customer service best practices.
Service Manager
Logan Steakhouse
09.2020 - 09.2022
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff, enhancing team performance and service delivery.
- Coordinated staff schedules to align with peak operational demands and improve coverage.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Food and Beverage Supervisor
Omni Hotels & Resorts
10.2018 - 03.2020
- Supervised daily operations to ensure quality service and adherence to health standards.
- Trained and mentored new staff on food safety protocols and customer service practices.
- Oversaw preparation of food and beverages, maintaining high standards of presentation and taste.
- Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
- Controlled food costs and managed inventory.
Skills
- Sanitation standards
- Staff leadership
- Inventory management
- Employee scheduling
- Facility management
- Health inspections
- Cost control
- Teamwork
- Problem-solving
- Coaching and mentoring
- Interpersonal skills
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
- Calm and pleasant demeanor
Certification
Long-Term Care Food Service Manager Certificate
State Food Safety Food Manager Certification
Timeline
Food Service Director
Healthcare Services Group
09.2022 - 09.2024
Service Manager
Logan Steakhouse
09.2020 - 09.2022
Food and Beverage Supervisor
Omni Hotels & Resorts
10.2018 - 03.2020
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