Derek Williams
Pensacola
Summary
Professional with strong standards and results-driven mindset. Expertise in maintaining and optimizing utility systems, ensuring operational efficiency. Adept at teamwork and adapting to changing needs, known for reliability and problem-solving skills. Strong background in equipment maintenance, safety protocols, and technical troubleshooting.
Overview
8
8
years of professional experience
Work History
Utility Technician
Emerald Coast Utilities Authority
06.2024 - 03.2025
- Assists less experienced technicians with the operation and maintenance of ECUA's Water Distribution and Wastewater Collection Systems
- Assists with installation of water services including tapping the water main, installing the service tubing, and connecting the tubing to the meter box
- Pressure tests the new service
- Assists with the checking and repairing of water main breaks, water service leaks and water meters
- Assists with emergency shut downs of the water system
- Assists with the maintenance of water valves, fire hydrants, and water meters
- Turns customers' water services on and off
- Installs, replaces, and uses a computer to analyze and troubleshoot residential Automatic Meter Reading (AMR) water meters
- Records meter readings for billing purposes
- Assists with installation of sewer laterals from the main to the property line for residential customers
- Assists with the repair and maintenance of gravity sewer mains, sewer force mains, customers' service laterals, force main valves, and air release valves (ARV)
- Assists with the shutdown, bypass, and repair of damaged gravity and force mains
- Uses a computer to utilize ECUA's electronic mapping system, and to send, receive, and close out electronic work orders
- Assists with performance of utility locates with ground penetrating radar (GPR) and other equipment
- Operates and maintains back-hoe, trencher, service truck, pumps, well-point systems and other equipment
- Responds to customer complaints and makes contact with the customers
- Uses laptop for Geographic Information System (GIS) and other software
- Collects Global Positioning System (GPS) points on key components of infrastructure
- Performs small restorations to roads, driveways, and sidewalks using asphalt and concrete
- Fills holes with sand to prepare for restoration
- Flushes fire hydrants and other flushing points and performs prescribed tests
- Ensured compliance with industry regulations, maintaining accurate records of all maintenance and repair activities.
- Assists with repairing and replacing fire hydrants
- Maintained a safe working environment for staff members through adherence to workplace safety protocols during all tasks related to utilities management.
Utility Service Worker
City of Panama City
11.2022 - 12.2023
- Performs maintenance and repair work on sewer mains, manholes, valves, hydrants, broken water lines and force mains
- Operates various equipment such as a boring (mole) machine to install water services
- Drives a service/crew truck as needed to perform assigned duties
- Restores the ground around roadways and rights-of-way to their original condition by backfilling, replacing sod, etc
- Operates tamping and compaction equipment to compact backfill
- Keeps job site clean and vehicles/equipment in good working order
- Obtains supplies from the warehouse and keeps work truck stocked with required supplies
- Assists in traffic control around job sites
Dietary Aide
Community Health Rehabilitation
03.2021 - 10.2022
- Ensured accurate portion sizes and adhered to dietary requirements and restrictions
- Set up food trays and delivered meals to patients in a timely manner
- Cleaned and sanitized work areas, utensils, and equipment
- Monitored and recorded temperature of food products
Fulfillment Associate
Walmart Distribution
11.2020 - 02.2022
- Processed customer orders, tracking shipments and updating customers on order status
- Managed customer returns and exchanges, resolving customer issues in a timely manner
- Coordinated with team members to ensure accuracy of customer orders and timely delivery
- Assisted in the training of new team members on fulfillment processes and procedures
Maintenance Associate
West Florida Hospital
08.2019 - 02.2020
- Inspected equipment for mechanical problems and took necessary corrective action
- Performed preventative maintenance and repairs on a wide variety of machines and equipment
- Operated a wide range of power and hand tools to perform maintenance, repair, and installation tasks
- Communicated effectively with other departments to ensure timely maintenance activities
Warehouse Associate
NAS Navel Base
08.2017 - 02.2020
- Accurately maintained and tracked inventory in warehouse management system
- Implemented and maintained warehouse organization, cleanliness and security standards
- Executed inbound and outbound transactions, including unloading trucks and verifying incoming orders
- Proficient in operating industrial equipment such as forklifts, pallet jacks and reach trucks
Maintenance Technician
Pacesetter Personnel Services
03.2018 - 03.2019
- Followed routine and preventative maintenance checklists
- Documented all maintenance and repairs
- Assist other maintenance technicians in the repair and maintenance of equipment
- Operate material handling equipment, battery equipment, moving machinery, and other powered equipment
- Clean and maintain grounds, parking lots, fencing and building facilities (e.g., bathrooms, plumbing)
Education
High School Diploma -
Rutherford High School
Panama City, FL05-2006
Skills
- Water Quality Management
- Hydraulic System Maintenance
- Pneumatic System Maintenance
- Experienced with Hand Tool Techniques
Timeline
Utility Technician
Emerald Coast Utilities Authority
06.2024 - 03.2025
Utility Service Worker
City of Panama City
11.2022 - 12.2023
Dietary Aide
Community Health Rehabilitation
03.2021 - 10.2022
Fulfillment Associate
Walmart Distribution
11.2020 - 02.2022
Maintenance Associate
West Florida Hospital
08.2019 - 02.2020
Maintenance Technician
Pacesetter Personnel Services
03.2018 - 03.2019
Warehouse Associate
NAS Navel Base
08.2017 - 02.2020
High School Diploma -
Rutherford High School
Similar Profiles
Michael LawlerMichael Lawler
Fleet Maintenance Manager at Emerald Coast Utilities AuthorityFleet Maintenance Manager at Emerald Coast Utilities Authority
Gabriel BrownGabriel Brown
Director of Customer Service at Emerald Coast Utilities AuthorityDirector of Customer Service at Emerald Coast Utilities Authority
Steven MuthSteven Muth
Maintenance Technician at Emerald Coast Realty, Central Oregon Coast Real EstateMaintenance Technician at Emerald Coast Realty, Central Oregon Coast Real Estate