Derek Williams
South Glens Falls
Summary
Detail-oriented technician with extensive experience in radio communication systems and audio-visual technologies. Strong background in technical support, system maintenance, and customer service, ensuring effective solutions and high-quality service delivery.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Radio Communications Technician
Capital Digitronics
Albany
06.2025 - Current
- Installed and maintained radio communication systems, ensuring operational readiness for various clients.
- Diagnosed technical issues with radio equipment, implementing effective repairs that restored functionality.
- Collaborated with team members to identify improvements, enhancing system performance and reliability.
- Assisted in training junior technicians on equipment operation and maintenance.
Handyman
Fix-it Freddy Handyman services
South Glens Falls
06.2024 - 06.2025
- Installed fixtures, appliances, and furniture according to client specifications.
- Performed general repairs and maintenance tasks for residential properties.
- Utilized hand and power tools to execute repairs efficiently and effectively.
- Guided clients in selecting materials that met project needs and preferences.
Audio Visual Technician
Allstar Systems
South Glens Falls
02.2023 - 06.2024
- Set up audio visual equipment, ensuring seamless presentations and events.
- Operated sound and lighting systems during live shows and recordings.
- Coordinated with event planners to align technical requirements with event goals.
- Programmed and installed audio and visual systems, enhancing event experiences.
- Maintained and repaired audio visual tools and equipment regularly.
Package Car Delivery Driver
UPS
Glens Falls
10.2020 - 11.2022
- Deliver packages In a timely manner by remaining organized and focused on task.
- Navigated routes using GPS and company software for timely deliveries.
- Inspected package conditions prior to loading onto delivery vehicle to ensure safe transport.
- Managed customer interactions with professionalism and courtesy to enhance delivery experience.
Correction Officer
Warren County Sheriff's Office
10.2016 - 07.2020
- Managed care, custody, and control of correctional facility to uphold security and order.
- Enforced facility rules and regulations to maintain order and safety.
- Supervised individuals convicted of crimes or awaiting trial to ensure safety and compliance.
- Supervised inmate activities to ensure compliance with daily schedules.
- Documented incidents and prepared reports for management review to inform operational decision-making.
Independent Contractor
Patten Property Development
11.2013 - 10.2016
- Managed residential renovation projects from planning to completion.
- Completed indoor and outdoor residential construction projects using appropriate tools, ensuring timely delivery and high-quality results.
- Coordinated with subcontractors and suppliers to secure timely material delivery, facilitating smooth project progress.
- Conducted site inspections to uphold safety and compliance standards, minimizing risks and ensuring project integrity.
Field Radio Operator
United States Marine Corps
11.2009 - 11.2013
- Operated radio communication equipment for effective mission coordination.
- Created and executed communication plans that enhanced coordination during tank operations.
- Serviced and repaired radio systems, ensuring consistent operational readiness for missions.
- Instructed personnel on radio procedures and equipment usage, improving overall team proficiency.
- Maintained equipment in operable condition at all times.
Education
Associates of Science - Criminal Justice
SUNY Adirondack
Queensbury, NY05-2016
High School Diploma -
South Glens Falls High School
South Glens Falls, NY06-2006
Skills
- Security and military expertise
- Driving and delivery experience
- Construction and carpentry skills
- Microsoft Office proficiency
- Customer service and support
- Maintenance and troubleshooting
- CCTV and surveillance systems
- Mechanical knowledge and assembly
- Technical support and help desk
- Network administration and troubleshooting
- Budgeting and events management
- Leadership and communication skills
- Time management and organization
- E-commerce and sales strategies
- Radio system maintenance and RF design principles
- Signal testing and field communication
Certification
- First Aid Certification
- CPR Certification
- Secret Clearance
- Driver's License
- FCC GROL, 10/01/22, Present
- General Radiotelephone Operators License
- CCNA, 08/01/09, Present
- Marine Corps-Data Networking specialist
Personal Information
Work Permit: Authorized to work in the US for any employer
Additional Information
I am an organized team player with strong communication skills. I am flexible, and willing to modify responsibilities and tasks based on current needs. I take direction well and I am willing to listen to feedback.
Assessments
- Mechanical knowledge, Proficient, 07/01/22, Understanding and applying mechanical concepts and processes
- Technical support, Proficient, 11/01/22, Performing software, hardware, and network operations
- Administrative assistant/receptionist, Proficient, 11/01/22, Using basic scheduling and organizational skills in an office setting
- Work motivation, Proficient, 04/01/22, Level of motivation and discipline applied toward work
- Delivery driver, Proficient, 04/01/22, Interpreting instructions or signs and solving problems
- Workplace safety, Proficient, 07/01/22, Using safe practices at work
- Work style: Professionalism, Proficient, 12/01/22, Tendency to be accountable, professional, open to feedback, and act with integrity at work
- Construction safety, Proficient, 02/01/24, Using safe practices while on a construction site
- Basic maintenance and repair, Proficient, 05/01/22, Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
- Work style: Reliability, Proficient, 04/01/22, Tendency to be reliable, dependable, and act with integrity at work
- Customer service, Proficient, 04/01/22, Identifying and resolving common customer issues
- Customer focus & orientation, Proficient, 04/01/22, Responding to customer situations with sensitivity
- Project timeline management, Proficient, 12/01/22, Prioritizing and allocating time to effectively achieve project deliverables
- Technical support: Customer situations, Proficient, 11/01/22, Responding to technical support situations with sensitivity
- Verbal communication, Proficient, 11/01/22, Speaking clearly, correctly, and concisely
- Interstate truck driving, Proficient, 07/01/22, Regulations and safe driving practices for long-distance trucking
- Attention to detail, Proficient, 07/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information
- Warehouse safety, Proficient, 12/01/22, Using safe practices in a warehouse setting
- Sales skills, Proficient, 12/01/22, Influencing and negotiating with customers
Military Service
United States Marine Corps, CPL
Timeline
Radio Communications Technician
Capital Digitronics
06.2025 - Current
Handyman
Fix-it Freddy Handyman services
06.2024 - 06.2025
Audio Visual Technician
Allstar Systems
02.2023 - 06.2024
Package Car Delivery Driver
UPS
10.2020 - 11.2022
Correction Officer
Warren County Sheriff's Office
10.2016 - 07.2020
Independent Contractor
Patten Property Development
11.2013 - 10.2016
Field Radio Operator
United States Marine Corps
11.2009 - 11.2013
Associates of Science - Criminal Justice
SUNY Adirondack
High School Diploma -
South Glens Falls High School