Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
22
22
years of professional experience
Work History
Executive Director
Louisiana Used Motor Vehicle Commission
11.2009 - Current
Worked closely with organizational leadership and board of directors to guide operational strategy.
Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
Built relationships with government officials and other organizations to secure support for organization.
Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
Represented organization to local public by giving presentations and speeches and participating in community events.
Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
Identified, recruited, trained and developed a talented team of employees who lead critical departments and managed strategic business functions.
Monitored company operations and ensure employees and business practices comply with regulatory and legal requirements
Strengthened internal communication channels to facilitate cross-functional collaboration and decisionmaking.
Develop the organizational culture and promote transparency and collaboration throughout the organization.
Advocated for policy changes at both local and national levels to further support the organization''s goals and objectives.
Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
Spearheaded new program initiatives to address unmet community needs and advance the organization''s mission.
Assistant Director / Operations Manager
CH@M HILL OMI Now Jacobs Engineering
01.2008 - 11.2009
Responsible in the Project Director's absence, by making presentations to Mayor, City Council, other City Officials and public. Also, represents the department through attendance and participation in meetings, workshops, presentations, and serving on various committees.
Performed personnel evaluations and initiated personnel actions such as progressive discipline, hiring, terminations, promotions, etc.
Maximized performance by monitoring daily activities and mentoring team members.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery for City Services.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Registrar
MedVance Institute Of Baton Rouge
08.2003 - 01.2008
Provided leadership and management for all aspects of student academic records and transcripts, class scheduling, evaluation of academic credits for academic transfer, and overall monitoring of student academic records.
Developed and implemented registration policies, procedures and timelines for smooth administration processes.
Ensured accurate student records by diligently maintaining and updating information in the database.
Coordinated effectively with admissions offices to streamline acceptance notifications and enrollment procedures for incoming students.
Promoted adherence to FERPA regulations by implementing strict confidentiality protocols when handling sensitive student information.
Monitored enrollment processes to meet regulations and accreditation standards.
Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.
Reduced errors in transcript processing through careful attention to detail while entering grades into the system.
Provided essential support during graduation ceremonies, ensuring smooth execution of events and accurate awarding of degrees.
Scholarship Coordinator / Financial Aid Advisor
Southern University And A&M College
07.2002 - 08.2003
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Tracked records, filed documents and maintained communication between clients to manage office activities.
Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Participated in workshops and in-service meetings to enhance personal growth and professional development.
Oversaw scheduling tasks efficiently, ensuring optimal staff coverage during peak times without sacrificing quality of service delivery or exceeding budget constraints.
Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
Education
Master of Public Administration - Public Policy
Southern University And A & M College
Baton Rouge, LA
05.2007
Bachelor of Science - Psychology
Southern University And A & M College
Baton Rouge, LA
12.1999
Skills
Strategic Planning
Innovation and Creativity
Program Leadership
Budgeting and financial management
Operations Management
Compliance and regulations
Government relations
Human Resources Management
Adaptable and Flexible
Leadership and People Development
Affiliations
Kappa Alpha Psi Fraternity, Inc.
Timeline
Executive Director
Louisiana Used Motor Vehicle Commission
11.2009 - Current
Assistant Director / Operations Manager
CH@M HILL OMI Now Jacobs Engineering
01.2008 - 11.2009
Registrar
MedVance Institute Of Baton Rouge
08.2003 - 01.2008
Scholarship Coordinator / Financial Aid Advisor
Southern University And A&M College
07.2002 - 08.2003
Master of Public Administration - Public Policy
Southern University And A & M College
Bachelor of Science - Psychology
Southern University And A & M College
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