Derek T. Vickers

• Acted as lead Community Consultant at largest AvalonBay property in the region totaling 514 units and 2 phases
• Managed all aspects of the sales process, including greeting clients, touring, preparing leases and executing renewals.
• Educated prospects on apartment layouts, community amenities, and overall AvalonBay living experience.
• Assisted new residents with the move-in process, including lease signing, setting up utilities, and payment setup.
• Coordinated with maintenance team based on resident needs and emergencies, acting quickly to maintain resident satisfaction.
• Resolved conflicts between tenants regarding noise, encroachments, and parking.
• Facilitated onboarding of several corporate initiatives such as the Resident App, Lease Manager, and Amazon Hub
• Exposed to IAR's
• Bronze Sales Elite Club

Previously worked at:

Avalon Melville (494 units)

Avalon at Glen Cove (367 units)

• Responsible for cash handling and ensured that every transaction was accounted for, handling an average of 200 transactions daily
• Supervised and trained new employees by teaching best practices, procedures and sales strategies
• Restocked, arranged, and organized restaurant merchandise