Derek W Joyner
Smithfield,VA
Summary
Results-driven and patient focused leader with 10+ years of patient care and operations excellence. Accomplished at managing multiple priorities while leading dynamic top-performing teams in a successful clinical environment with enthusiasm and integrity. Expertise in leadership, physician network management, provider engagement, patient services revenue management, health insurance enrollment & billing, patient administration, information systems, practice management, operations, C-Suite and executive leader collaboration. Excellent communication skills with ability to build strong, lasting professional relationships.
Overview
10
10
years of professional experience
Work History
Physician Extender
Jordan Young Institute
Virginia Beach, VA
01.2015 - Current
- Provide the highest-level leadership and direction for the Orthopedic Foot & Ankle team.
- Manage Clinical and non-clinical workflow process improvement; driving results from 28 to 40 patients seen per day (per Orthopedic Surgeon).
- Successfully recruit, train and onboard clinical and non-clinical team members.
- Establish organizational SOPs, training modules, scheduling and staffing models for optimum Clinic efficiency.
- Develop and implement organizational policies and procedures.
- Foster key strategic partner relationships within the community enhancing brand awareness and optimizing reputation management.
- Event Management Planning including venue selection, budget management, catering management and event coordination.
- Assist orthopedic surgeon with a broad and diverse patient base: sports medicine, shoulder, elbow, wrist/hand, hip, knee, foot/ankle, total joint, and fracture care.
- Report diagnoses and develop treatment plans for various orthopedic injuries utilizing surgical and non-operative options while considering individual patient needs.
- Provide patient care under physician supervision within inpatient and outpatient settings.
- Perform diagnostic and therapeutic injections as indicated, including: glenohumeral, sub-acromial, AC joint, elbow (medial/lateral epicondylar), CMC, trigger point, bursitis based, knee, Morton’s Neuroma.
- Casting, splinting, and wound care as indicated.
- First assist surgeon in a wide variety of primary and revision cases including: shoulder ARCR, open shoulder procedures, shoulder ORIF, total shoulder arthroplasty (primary and reverse), elbow arthroscopy, open elbow procedures, knee arthroscopy, ACL reconstruction, MPFL recon., knee arthroplasty (primary, Oxford, and revision to TKA), ankle ORIF, Achilles repair, and wrist procedures.
- Develop and execute monthly performance (financial & wRVU) reviews with physicians and billing department
- Responsible for e-Clinical Works Implementation/set-up and data migration for all new providers
- Manage the daily operations of Orthopedic Surgeon's workflow and team consisting of Medical Assistants, Scheduler, and PA-C.
- Successfully recruit, develop, train and onboarding qualified staff members.
- Actively maintain up-to-date knowledge of applicable state and Federal laws, regulations and health insurance policies.
- Work closely with HR in developing annual employee performance evaluations. Minimize staff turnover through appropriate selection, onboarding, engagement and development.
Physician Extender
Minnesota Center For Orthopedics
Crosby, MN
11.2013 - 01.2015
- Credentialed and entitled with medical staff privileges to work extensively with a sports medicine fellowship trained orthopedic surgeon; responsibilities include hospital rounds, first assist in surgery, consultations, ER/hospital call, and clinic in three locations.
- Competency and experience includes orthopedic acute care diagnosing and managing, pre-op assessment, post-op management, admissions, discharge summaries, aspirations, injections, deep and superficial wound closure and management, local anesthesia, fracture and dislocation reductions, wound irrigation and debridement, splinting, casting, imaging orders and interpretations of X-ray, MRI, CT, and bone scan, laboratory studies and interpretation.
- In clinical settings, evaluation of new patient, follow-up, post-op, pre-op, dictation with patient load of 30-40 per half day.
Education
Master of Science - Masters of Orthopedic Assistant Studies
University of St. Augustine For Health Sciences
St. Augustine, FL08.2013
Surgical Assisting Program - Certified Surgical First Assist
Meridian Institute of Surgical Assisting
Nashville, TN08.2013
Bachelor of Science - Athletic Training
Emory And Henry College
Emory, VA05.2008
Skills
- Strategic Planning
- Project Management
- Cost Reduction & Containment
- Performance Management
- Schedule Management
- Risk Management
- Change Management
- Leadership, Motivation & Development
- New Patient Acquisition
- Mergers & Acquisitions
- Business Growth & Operational Excellence
- Financial & Strategic Objectives
- Policy Development, Implementation & Enforcement
- Multi-task Management
- Revenue Cycle Management
- Operating Room Surgical Planning & Coordination
- Process Improvement
- Physician Consultation
- Charitable Development
- Multi-platform EMR
Timeline
Physician Extender
Jordan Young Institute
01.2015 - Current
Physician Extender
Minnesota Center For Orthopedics
11.2013 - 01.2015
Master of Science - Masters of Orthopedic Assistant Studies
University of St. Augustine For Health Sciences
Surgical Assisting Program - Certified Surgical First Assist
Meridian Institute of Surgical Assisting
Bachelor of Science - Athletic Training
Emory And Henry College
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