Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Derell Eddings

Elizabeth

Summary

Dynamic and dedicated professional with experience at Dwyer Technology Academy, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Committed to maintaining a clean and inviting atmosphere, fostering repeat visits in a fast-paced environment.

Personable, customer-focused individual with knack for creating welcoming and efficient environment. Familiar with coffee preparation techniques and cash handling processes. Dedicated to providing exceptional service to ensure positive customer experience.

Overview

1
1
year of professional experience

Work History

Coffee Shop Worker/Volunteer

Dwyer Technology Academy
09.2023 - 06.2024
  • Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
  • Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
  • Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.

Education

High School Diploma -

Dwyer Technology Academy
Elizabeth, NJ
06-2024

Skills

  • Customer service
  • Cash handling
  • Point of sale systems
  • Conflict resolution
  • Team collaboration
  • Time management
  • Effective communication
  • Attention to detail
  • Order taking
  • Cleanliness

Interests

I draw and I create cosplay costumes I am also into physical fitness,

Timeline

Coffee Shop Worker/Volunteer

Dwyer Technology Academy
09.2023 - 06.2024

High School Diploma -

Dwyer Technology Academy
Derell Eddings