Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Deric Daniels

Springfield,IL

Summary

Dynamic leader with a proven track record in leadership positions, adept in human resources and financial planning. Excelled in recruitment, retention, and talent development, enhancing operational efficiency and employee satisfaction. Skilled in Microsoft Office, showcasing critical thinking and strategic planning. Achieved significant improvements in workforce productivity and financial management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Coach

Walmart
Springfield, Illinois
07.2023 - Current
  • Supervised facility operations while maintaining efficiency and productivity.
  • Ensured implementation and compliance with all business strategies.
  • Directed workforce acquisition, employee development programs, and retention initiatives.
  • Handled comprehensive financial activities across daily, monthly, quarterly, and annual cycles.
  • Designed adaptive plans reflecting evolving business requirements with a focus on budget adherence.
  • Travel as necessary to other facilities to assist with whatever the need may be. From day-to-day operations assistance, to recruitment, to developing and implementing plans of improvement for better operations of that facility overall.

Customer Advocate I

Blue Cross and Blue Shield of Illinois
Springfield, IL
05.2023 - 07.2023
  • Facilitated providers and members in scheduling and verifying pre-authorization requests for medical services.
  • Ensured compliance with specific guidelines for procedures and medical stays based on individual circumstances.
  • Ensured compliance with applicable laws and regulations related to the handling of personal information.
  • Collaborated with colleagues across multiple departments to resolve customer issues quickly and efficiently.
  • Monitored incoming calls, emails, chats and other communication channels for customer inquiries.

Hospice CNA

Transitions Care (Transitions Hospice)
Springfield, IL
01.2023 - 05.2023
  • Participated in execution of tasks allocated by nursing staff according to patient care guidelines.
  • Facilitated adjustments for families experiencing end-of-life care.
  • Assisted with ADLs, and reported and documented changes during end-of-life care.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Participated in educational programs designed to improve knowledge of health care practices.

Store Manager

Bealls Inc. (Burkes outlet)
Jacksonville, IL
06.2022 - 01.2023
  • Directed operational activities in a complex retail environment.
  • Directed building operations, including staffing, performance management, and program implementation.
  • Recruited to revitalize and manage the store operations.
  • Recruited and onboarded a complete management and sales team to drive operational success.
  • Optimized workflows to manage months of outstanding obligations.
  • Ensured compliance with safety regulations and company policies.
  • Managed daily banking activities such as deposits and withdrawals.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.

Float Pool Nurse Tech/CNA

St Johns Hospital (HSHS Hospital System)
Springfield, IL
02.2022 - 06.2022
  • Responsible for floating to multiple departments a day and across multiple different levels of acuity and disciplines of care
  • I have floated to every floor of the hospital from labor and delivery, to the emergency department
  • Required daily tasks vary from unit to unit, from performing an EKG in the E.D
  • To setting up a room for a delivery and providing post mortem care
  • Left for better pay

Shop Lead (Manager) and Designer

Andys Flower Shoppe
Oneida, TN
08.2021 - 02.2022
  • Facilitated complete flower shop operations including register audits, key control and handling shipments.
  • Produced creative solutions aligning with provided design specifications and styling methods.
  • Developed individualized training plans for each employee.
  • Tracked weekly sales goals and developed strategies to meet them.
  • Monitored daily operations to ensure accuracy and efficiency in the shop.

Nurse Tech/CNA

Lake Cumberland Regional Hospital
Somerset, KY
05.2021 - 08.2021
  • Responsible for assisting multiple nurses care for a team of patients
  • Daily tasks include taking and monitoring vitals, assisting with care plans as applicable set forth by physicians, nursing staff and therapy, as well as documenting on patients routinely
  • Left for closer commute, and the opportunity to do what I love to do

Certified Nursing Assistant

Somerset Nursing and Rehab
Somerset, KY
11.2020 - 05.2021
  • Collaborated with nurses and therapists as needed to support resident care.
  • Provided emotional support to patients and families during difficult times.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Reported changes in patient condition to registered nurse or physician.

Assistant Store Manager/ Coach

Walmart
Oneida, TN
01.2018 - 01.2020
  • Executed regular financial tasks and analyses including Profit and Loss statements, Financial planning, Staffing, Scheduling.
  • Led recruitment, onboarding, and retention processes.
  • Supervised multi-department functions while facilitating peak event coordination during high-traffic periods.
  • Completed advanced training through Market 121 council, leading to professional growth.

Education

Certified Nursing Assistant -

Somerset Nursing And Rehab
Somerset, KY
05.2021

Some College (No Degree) - Business And People Leadership

Bellevue University
Bellevue, NE

Skills

  • Human resources
  • Recruitment
  • Scheduling
  • Retention
  • Talent Development
  • Planning & Execution
  • Microsoft Office
  • Profit and Loss
  • Financial Planning
  • Merchandising
  • Sales
  • Critical Thinking
  • Record Keeping
  • Invoicing
  • Social Media

Certification

  • Food Safety Certified
  • CPR BLS Certified
  • Certified Nursing Assistant

References

  • Caroline Cullivan, Walmart, 210-414-9778
  • Kyra Patton, Walmart, 812-236-1078
  • Brandi Blaker, Walmart, 423-539-6677
  • Cathleen Young, Walmart, 423-215-0231
  • Linda Kidd, Walmart, 423-539-1284
  • Rachel McCray, HSHS Hospital, 217-691-5341
  • Polly Griffith, Andys Flower Shop, 423-215-0718
  • Jean Hilbert, Bealls Inc., 765-432-8714
  • Anna Simmons, Blue Cross Blue Shield, 217-836-1067
  • Christine Lehmann, Transitions Care, 217-369-9745

Timeline

Coach

Walmart
07.2023 - Current

Customer Advocate I

Blue Cross and Blue Shield of Illinois
05.2023 - 07.2023

Hospice CNA

Transitions Care (Transitions Hospice)
01.2023 - 05.2023

Store Manager

Bealls Inc. (Burkes outlet)
06.2022 - 01.2023

Float Pool Nurse Tech/CNA

St Johns Hospital (HSHS Hospital System)
02.2022 - 06.2022

Shop Lead (Manager) and Designer

Andys Flower Shoppe
08.2021 - 02.2022

Nurse Tech/CNA

Lake Cumberland Regional Hospital
05.2021 - 08.2021

Certified Nursing Assistant

Somerset Nursing and Rehab
11.2020 - 05.2021

Assistant Store Manager/ Coach

Walmart
01.2018 - 01.2020

Certified Nursing Assistant -

Somerset Nursing And Rehab

Some College (No Degree) - Business And People Leadership

Bellevue University

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