Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deric Imel

Anderson,IN

Summary

Dynamic technician with a proven track record at Truland Equipment, excelling in troubleshooting and preventive maintenance. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Adept at training teams and streamlining processes, ensuring safety and efficiency in all operations. Committed to continuous learning and quality control.

Service management professional known for high standards and results orientation. Proven track record in optimizing service processes and enhancing team performance. Strong focus on collaboration and adaptability, ensuring reliable support and flexibility in dynamic settings. Demonstrated expertise in team leadership and customer relationship management.

Overview

27
27
years of professional experience

Work History

Technician

Truland Equipment
09.2014 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Worked with diverse types of weather and ground conditions.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.

Technician

Beaver Materials
09.1998 - 09.2014
  • Supported project management teams with expert technical advice, contributing to successful project completions.
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
  • Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
  • Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
  • Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Checked, repaired and repacked survival equipment to meet specifications.

Education

No Degree - Technician

Nashville Auto Diesel College
Nashville, TN

Certified Technician -

John Deere University
05-2025

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Written/Verbal communication
  • Troubleshooting
  • Installation and repair
  • Maintenance and repairs
  • Quality control
  • Mechanical Knowledge
  • Preventive Maintenance
  • Documentation and reporting
  • Work Planning and Prioritization
  • Customer interaction
  • Workload management
  • Routine Inspections
  • Equipment Repair
  • Team Training
  • Relationship building
  • Information tracking
  • Customer rapport
  • Cost control
  • Loading and unloading
  • Software installation
  • Equipment operation

Timeline

Technician

Truland Equipment
09.2014 - Current

Technician

Beaver Materials
09.1998 - 09.2014

No Degree - Technician

Nashville Auto Diesel College

Certified Technician -

John Deere University

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Deric Imel