Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline

DERIC KEO

Long Beach,California

Summary

Motivated and tech-savvy assistant manager with 7 years of experience in customer service, maintenance, and sales. Demonstrated proficiency in public speaking, creative problem-solving, and intermediate-level technology on both Windows and Mac OS. Skilled communicator and team player, eager to enhance professional skills in computer networking, driving sales, and improving customer relations.

Overview

20
20
years of professional experience

Work History

Maintenance Technician II

Idemia
07.2019 - Current
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Reduced equipment failures, meticulously adhering to manufacturers' maintenance guidelines.

Assistant Manager

Cinemark
09.2015 - Current
  • Follows the direction dictated by the General Manager
  • Supports General Manager’s decisions in communication with the staff
  • Spends time working in all theatre job functions
  • Participates in the training and coaching of staff members in their specific job functions
  • Assists in the preparation of administrative reports and special reports for the General Manager
  • Learns and enforces cash handling procedures as dictated by Cinemark policy
  • Observes and participates in the inspection of the theatre building, parking lot, and landscaping, Cinemark property, and equipment condition
  • Reports the need for building, property, and equipment repairs to the General Manager
  • Interacts with Customers for improved service in the theatre
  • Enforces and supports the Cinemark Operations Guidelines
  • Performs other work-related duties as assigned

Count Clerk

Garden Casino
12.2011 - Current
  • Count chips of all shades and amount
  • Clean and sanitation of chips to be brought to the floor
  • Data sheet on excel to be submitted to accounting

Assembly/tech

SAS
04.2013 - 03.2016
  • Assemble parts base on diagrams and blueprints
  • Installation of computer parts and troubleshooting with drivers installation and3rd party software install
  • Maintenance of machine including production assembly parts,3D and ink printers, and computer maintenance

Assistant Manager

Ultraluxe
05.2011 - 08.2015
  • Floor Operations – include customer services and supervisory duties
  • Cash Handling – Radiant and Aloha Point of Sale system
  • Inventory control
  • Office clerical duties – File report, data entry, Microsoft office (Exel, Word and Outlook basic use)

Merchandise Associate

Kohl’s
09.2011 - 02.2012
  • Restock/Process merchandises on the floor and on the Truck load in the back storage
  • Using Uboat and Z rack to move merchandises on the floor and stock room, also facility maintenance
  • Customer Services to all customers on the floor with the responsibility to inform customers to sign up on credit card, informed them of sales/clearance items
  • Price change using RT unit

Tech Support and Sales

PC Club
10.2007 - 07.2008
  • Assisting customers with locating merchandise
  • Operating the cash register as needed throughout the shift
  • Up-selling additional warranty protection and other store offer to meet store goals
  • Maintain current knowledge of new technological trends for your work area
  • Answer any questions customers may have about potential purchases
  • Help with installing computer hardware and software
  • Troubleshoot customers computer, and help tech support with any computer installation

Operation Manager

AMC theatres
11.2004 - 11.2007
  • Duties include Food and Beverage Manager (concession/inventory stock order using dynamics AX software and calling vendors, inventory count, crew training, Microsoft Excel Spreadsheet, critical ratios report, company’s’ sales tactics to improve profit) Stock/Replenishing
  • Human Resources manager using unicrew, kennexa system, and Workbrain software (phone screenings, hiring, intermission, employee files preparation)
  • Floor Operations – including customer services, supervisory duties, and cash handling

Education

Mechanical Engineering

California State University of Long Beach
05.2013

Associate of Science - Computer Technology

Long Beach City College
05.2010

High School Diploma - undefined

Woodrow Wilson Classical High School
06.2003

Skills

  • Preventive Maintenance
  • Building maintenance
  • Mechanical troubleshooting
  • Troubleshooting skills
  • Safety awareness
  • Mechanical repair

Languages

English Fluent
French Conversational
Khmer Beginner

Hobbies and Interests

Traveling to other countries and learn their culture., Building computer and learning to use new technology.

Timeline

Maintenance Technician II - Idemia
07.2019 - Current
Assistant Manager - Cinemark
09.2015 - Current
Assembly/tech - SAS
04.2013 - 03.2016
Count Clerk - Garden Casino
12.2011 - Current
Merchandise Associate - Kohl’s
09.2011 - 02.2012
Assistant Manager - Ultraluxe
05.2011 - 08.2015
Tech Support and Sales - PC Club
10.2007 - 07.2008
Operation Manager - AMC theatres
11.2004 - 11.2007
California State University of Long Beach - , Mechanical Engineering
Long Beach City College - Associate of Science, Computer Technology
Woodrow Wilson Classical High School - High School Diploma,
DERIC KEO