Derica Gaston
Winston-Salem,NC
Summary
Safety-focused individual possessing outstanding driving record. Proactive, reliable, and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.
Overview
25
25
years of professional experience
Work History
Driver
Uber
07.2023 - 03.2024
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Truck Driver
Schneider
06.2018 - 06.2023
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Verified contents of inventory loads against Bills of Lading.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Truck Driver
Globemax Express
04.2018 - 03.2019
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Verified contents of inventory loads against Bills of Lading.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Truck Driver
Usa Truck Inc
05.2014 - 04.2018
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
- Verified contents of inventory loads against Bills of Lading.
- Inspected vehicle before and after every trip and conducted minor repairs.
CDL Truck Driver
Swift Transportation
08.2013 - 05.2014
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
Customer Service Representative
Walmart
06.2004 - 08.2011
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Upsold additional products and services to increase revenue.
- Assisted customers with returns, refunds and resolving transaction issues.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Telemarketer
Bellamy Research
07.1999 - 05.2006
- Completed daily cold calling and outreach to build sales pipeline.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Recorded contact information of customers and potential customers in internal database.
- Answered calls, took messages, and transferred calls to correct individuals.
- Set up appointments with interested customers according to schedule availability.
- Conducted interviews with participants to assess eligibility.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Associate of Arts - Business
Ashford University
Bluffton 08.2012
Skills
- DOT Compliance
- Commercial driving
- Punctual and Reliable
- Confidentiality understanding
- Traffic Law Observation
- CDL License
- Flexible Schedule
- Safety Management
- Transportation
- City and non-city driving
- Valid Driver's License
- Safe Driving Practices
- Defensive Driving
- Customer Service
- Time Management
- Inclement weather driving
Timeline
Driver
Uber
07.2023 - 03.2024
Truck Driver
Schneider
06.2018 - 06.2023
Truck Driver
Globemax Express
04.2018 - 03.2019
Truck Driver
Usa Truck Inc
05.2014 - 04.2018
CDL Truck Driver
Swift Transportation
08.2013 - 05.2014
Customer Service Representative
Walmart
06.2004 - 08.2011
Telemarketer
Bellamy Research
07.1999 - 05.2006
Associate of Arts - Business
Ashford University