Derick Bonilla
Rockville,MD
Summary
Proven ASE-certified technician with a robust background in HVAC and automotive repair, notably at Anthony & Son HVAC. Excelled in enhancing energy savings and client retention through expert installation, troubleshooting, and exceptional service. Skilled in HVAC and Refrigeration Systems, demonstrating a strong work ethic and commitment to continuous improvement. Achieved significant client satisfaction, leading to business growth and positive referrals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
HVAC Helper
Anthony & Son HVAC
Germantown, MD
08.2023 - 06.2024
- Assisted in the installation of new heating, ventilation, and air conditioning systems for enhanced energy savings.
- Participated in ongoing training programs to stay current on industry trends, best practices, and new technology advancements in the HVAC field.
- Maximized job site efficiency with proper preparation of materials needed for each assignment according to specifications provided by senior technicians or project managers.
- Supported company growth by maintaining a positive attitude, strong work ethic, and commitment to excellence in all tasks performed.
- Collaborated with senior technicians to diagnose complex issues and implement effective solutions.
- Increased client retention through professional communication and exceptional service during routine maintenance visits.
- Strengthened client relationships through clear explanations of services rendered, addressing any concerns promptly and professionally during service appointments.
- Supported environmental sustainability initiatives by properly disposing of refrigerants and other hazardous materials in accordance with regulatory guidelines.
- Boosted overall team performance by contributing valuable input during problem-solving sessions focused on challenging HVAC-related issues.
Automotive Technician
Oursman’s Mazda
Rockville, MD
05.2022 - 07.2023
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Performed safety and emissions inspections.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Completed customer orders and warranty services according to manufacturer specifications.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Retained accurate records of purchases, titles and sales.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Investigated customer complaints to identify cause of malfunctions.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Repaired and replaced worn and damaged components.
Automotive Technician
Euro Motors Mercedes Benz
Bethesda, MD
06.2021 - 09.2021
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Coordinated with parts department to determine availability of necessary components.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Assisted in the hiring process of new technicians, sharing expertise and insights on candidate qualifications during interviews.
- Optimized inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.
- Strengthened relationships with suppliers, negotiating better prices on parts while maintaining quality standards for all repairs performed.
- Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
- Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Completed customer orders and warranty services according to manufacturer specifications.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Education
High School Diploma -
Wheaton High School
Silver Spring, MD06.2022
ASE Certification - Automotive Mechanics
Thomas Edison High School of Technology
Wheaton, MD06.2022
Skills
- ASE certified
- Equipment Installation
- Gas Furnace Repair
- Indoor Air Quality
- Boiler Systems
- Ventilation Systems
- HVAC Troubleshooting
- Heat Pump Systems
Certification
ASE Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
HVAC Helper
Anthony & Son HVAC
08.2023 - 06.2024
Automotive Technician
Oursman’s Mazda
05.2022 - 07.2023
Automotive Technician
Euro Motors Mercedes Benz
06.2021 - 09.2021
High School Diploma -
Wheaton High School
ASE Certification - Automotive Mechanics
Thomas Edison High School of Technology