Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Derick Bonilla

Rockville,MD

Summary

Proven ASE-certified technician with a robust background in HVAC and automotive repair, notably at Anthony & Son HVAC. Excelled in enhancing energy savings and client retention through expert installation, troubleshooting, and exceptional service. Skilled in HVAC and Refrigeration Systems, demonstrating a strong work ethic and commitment to continuous improvement. Achieved significant client satisfaction, leading to business growth and positive referrals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

HVAC Helper

Anthony & Son HVAC
Germantown, MD
08.2023 - 06.2024
  • Assisted in the installation of new heating, ventilation, and air conditioning systems for enhanced energy savings.
  • Participated in ongoing training programs to stay current on industry trends, best practices, and new technology advancements in the HVAC field.
  • Maximized job site efficiency with proper preparation of materials needed for each assignment according to specifications provided by senior technicians or project managers.
  • Supported company growth by maintaining a positive attitude, strong work ethic, and commitment to excellence in all tasks performed.
  • Collaborated with senior technicians to diagnose complex issues and implement effective solutions.
  • Increased client retention through professional communication and exceptional service during routine maintenance visits.
  • Strengthened client relationships through clear explanations of services rendered, addressing any concerns promptly and professionally during service appointments.
  • Supported environmental sustainability initiatives by properly disposing of refrigerants and other hazardous materials in accordance with regulatory guidelines.
  • Boosted overall team performance by contributing valuable input during problem-solving sessions focused on challenging HVAC-related issues.

Automotive Technician

Oursman’s Mazda
Rockville, MD
05.2022 - 07.2023
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Performed safety and emissions inspections.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Retained accurate records of purchases, titles and sales.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Investigated customer complaints to identify cause of malfunctions.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Repaired and replaced worn and damaged components.

Automotive Technician

Euro Motors Mercedes Benz
Bethesda, MD
06.2021 - 09.2021
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Coordinated with parts department to determine availability of necessary components.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Assisted in the hiring process of new technicians, sharing expertise and insights on candidate qualifications during interviews.
  • Optimized inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.
  • Strengthened relationships with suppliers, negotiating better prices on parts while maintaining quality standards for all repairs performed.
  • Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
  • Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
  • Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
  • Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
  • Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.

Education

High School Diploma -

Wheaton High School
Silver Spring, MD
06.2022

ASE Certification - Automotive Mechanics

Thomas Edison High School of Technology
Wheaton, MD
06.2022

Skills

- ASE certified

  • Equipment Installation
  • Gas Furnace Repair
  • Indoor Air Quality
  • Boiler Systems
  • Ventilation Systems
  • HVAC Troubleshooting
  • Heat Pump Systems

Certification

ASE Certification

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

HVAC Helper

Anthony & Son HVAC
08.2023 - 06.2024

Automotive Technician

Oursman’s Mazda
05.2022 - 07.2023

Automotive Technician

Euro Motors Mercedes Benz
06.2021 - 09.2021

High School Diploma -

Wheaton High School

ASE Certification - Automotive Mechanics

Thomas Edison High School of Technology
Derick Bonilla