Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.
Overview
3
3
years of professional experience
Work History
Shift Leader
Smoothie King
09.2022 - Current
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Collected, arranged, and input information into database system.
Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.