Derick Demgen

• Entered data into financial systems to update records and reconcile discrepancies.
• Performed data entry of invoices into financial systems and databases.
• Verified details such as discounts, taxes, shipping charges. on each invoice.
• I took down the credit card information for our bookkeeper to run next week.
• Reconciled vendor statements against company records for accuracy.
• Contacted vendors to follow up on late invoices.
• Communicated with clients to confirm appointments and provide updates.
• Assisted customers with product inquiries and service options at Dun-rite Home Improvements.
• Resolved customer complaints and issues in a timely manner.
• Educated customers on maintenance and care of home improvement products.
• Maintained customer records using company-specific software systems.
• Answered customer inquiries and provided accurate information regarding products and services.

• Assisted in training new staff on operational procedures and customer service standards.
• Ensured compliance with health and safety regulations during daily operations.
• Resolved customer complaints promptly, maintaining a positive restaurant environment.
• Maintained up-to-date knowledge of company products and services.
• Managed customer service inquiries and complaints in a timely manner.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Assigned work and monitored performance of project personnel.
• Implemented quality control measures to uphold company standards.

• Cleaned and sanitized kitchen surfaces and equipment.
• Handled customer orders in a timely manner, ensuring accuracy of order.
• Kept stations stocked and ready for use to maximize productivity.
• Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
• Closed the store down (closed down all registers and thoroughly cleaned the store).
• Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
• Communicated with customer to provide menu offering details and assist with decision-making.
• Measured ingredients accurately using measuring cups or scales.
• Followed established recipes when creating specialty pizzas requested by customers.
• Rotated stock items so that oldest product was used first.
• Washed and cut ingredients for meal preparation.
• Monitored quality of all products served to customers.

Utilized power tools such as saws, drills and sanders when necessary on projects.

• Cleaned job sites daily removing debris, dirt and hazardous materials safely.
• Mixed concrete, mortar and other materials to prepare building material.
• Coordinated with other workers onsite to ensure efficient completion of tasks.
• Measured distances accurately using tape measures or laser measuring devices.
• Installed piers under houses to lift and lower the houses to level them out.
• Built temporary supports during construction processes such as shoring up beams or columns until they are set in place permanently.
• Operated a variety of tools to excavate, move, and grade earth for foundations and trenches.
• Addressed and resolved on-site problems to keep teams on-task and avoid development of larger concerns.
• Take down and put back up fences.
• Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
• Performed demanding physical work over extended periods and modeled positive attitude.
• Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
• Carry heavy materials such as bricks, blocks, lumber, mortar mixers, and wheelbarrows across job sites safely.
• Operate power saws to cut concrete where piers need to go.
• Assist in demolishing existing structures with jackhammers and other tools as needed.
• Dig trenches with excavators and shovels around houses so we can peer under the house.