DERICK KALELO
TAMU INC
SEATTLE,WA
2
Languages
1
Certification
11
years of professional experience
Dynamic operations manager with extensive experience in team development and cross-functional collaboration. Skilled in waste reduction and quality control, contributing to improved customer satisfaction and operational efficiency. Committed to driving strategic improvements and maximizing resource utilization.
Work History
Head of Production
4 Months- Led production planning initiatives to optimize workflow efficiency across multiple teams.
- Managed resource allocation, reducing downtime and enhancing productivity in manufacturing processes.
- Developed and implemented quality control protocols, ensuring product compliance with industry standards.
- Streamlined communication channels between departments to facilitate timely project updates and collaboration.
Work Operations Manager
5 Years 4 Months- Led cross-functional teams to streamline operational processes and enhance productivity.
- Implemented inventory management systems, reducing discrepancies and improving accuracy.
- Developed training programs for staff, enhancing skills and performance consistency.
- Analyzed operational workflows to identify inefficiencies and propose strategic improvements.
- Managed budget allocations, ensuring adherence to financial constraints while maximizing resource utilization.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Increased profit by streamlining operations.
Senior Chef De Partie
4 Years 8 Months- Supervised daily kitchen operations, ensuring adherence to food safety and sanitation standards.
- Led a team of cooks, fostering collaboration and enhancing culinary skills through mentorship.
- Developed and implemented new menu items, aligning with seasonal trends and guest preferences.
- Streamlined inventory management processes, reducing waste and optimizing ingredient usage.
- Trained junior staff on culinary techniques, improving overall kitchen efficiency and performance.
- Collaborated with management to create cost-effective meal plans without compromising quality.
- Oversaw food preparation for large events, ensuring timely delivery and exceptional presentation.
- Ensured food safety standards were met by diligently following HACCP guidelines and conducting regular checks of storage areas.
Education
Bachelor of Arts - Tourism And Hotel Management
- Dean's List 2012
- Awarded STUDENT OF THE YEAR
Associate's Degree - Computer And Information Sciences
Skills
Customer satisfaction
Standard operating procedures
Operational excellence
Scheduling and timelines
Manufacturing operations
Waste reduction
Cost control
Workforce training
Maintenance planning
Team development
Staff scheduling
Purchasing
Production oversight
Production planning
Inventory management specialist
Accomplishments
- Increased overall productivity and quality by 65% by implementing training programs designed to increase performance levels.
- Documented and resolved [Issue] which led to CUSTOMER SATISFACTION.
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Proficiently supervised 3 production lines, oversaw materials inspection, scheduled production and conducted weekly physical inventories.
Certification
- Certified HEAD OF OPERATIONS, TAMU INC - 2021 TILL TO DATE
- Certified CHEF DE PARTIE, ROYAL CAREBBEAN INTERNATIONAL - 2015-2020
Languages
English
Full Professional
Swahili
Native or Bilingual
Timeline
Head of Production
TAMU INC
04.2026 - CurrentRead More
Work Operations Manager
TAMU INC
04.2021 - CurrentRead More
Senior Chef De Partie
Royal Caribbean International
12.2015 - 08.2020Read More
MULTI MEDIA UNIVERSITY
Associate's Degree from Computer And Information Sciences
Read More
INTERNATIONAL HOTEL AND TOURISM INSTITUTE
Bachelor of Arts from Tourism And Hotel Management
Read More